9 Developer Product Marketing Manager Jobs in Phoenix, AZ
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ALVARIA is Hiring a Developer Product Marketing Manager Near Phoenix, AZ
From the merger of two leaders in the CX space, ASPECT Software and Noble Systems,comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with renewed thinking and best-of-breed business solutions.
Our solutions simplify and improve the customer and agent experience. Our complete suite of Contact Center and Workforce Engagement & Optimization solutions helps companies keep agents engaged while providing exceptional customer service experiences. Our flexible, highly scalable applications for interaction management, IVR/self-service, chatbots/AI, workforce optimization and more, are available on-premises or in any hosted, private or public cloud environment.
Make a Difference
Our people define who we are. The curious, driven, creative, fun individuals who are drawn to ALVARIA bring skills sets and cultural differences from around the world. They love innovation, challenges and empowering our customers to engage seamlessly and efficiently - every member of our team is dedicated to creating amazing customer contact experiences - for our customers and our customers' customers. If you like developing new solutions and turning big ideas into reality, ALVARIA is the place for you. At ALVARIA, you'll work with smart and motivated people to make a difference for the companies we serve.
General Scope & Summary
Alvaria is excited to launch a brand-new product in 2024, and we are seeking a Developer Product Marketing Manager to drive our developer relations program. In this pivotal role, you'll be instrumental in nurturing and managing a vibrant developer community, championing product evangelism, and serving as the subject matter expert on our innovative offerings.
We are looking for a dynamic individual who can blend technical acumen with marketing savvy, understand the nuanced needs of developers, and foster a thriving ecosystem around our SaaS platforms, software tools, and workflow solutions. You may already have some experience in technical product or developer marketing or be a junior developer that wants to step up and explore your creative side!
Please see below the responsibilities, skills, and qualifications required for the developer marketing role. This includes understanding the specific needs of the position, such as technical knowledge, marketing expertise, and familiarity with developer communities.
ESSENTIAL FUNCTIONS
Developer Marketing: Guide developers through their journey with our product, addressing pain points, and ensuring timely awareness of new solutions. Translate customer use cases into technical capabilities of our platform.
- Excellent communication and storytelling abilities
- Content creation and project management skills
- Keen business acumen and strategic thinking
Technical Understanding: Lead with a Product-Led Growth (PLG) approach, understanding event-based usages and utilizing data for monitoring and decision-making.
- Strong technical background with an in-depth understanding of SaaS platforms, software development tools, and platform APIs
- Ability to grasp complex technical details and translate them into compelling marketing messages
- Exposure to programming languages, development frameworks, and the overall software development lifecycle is highly desirable
Developer Relations and Engagement: Craft success plans for developer community engagement, devise strategies to drive traffic to our website/developer portal and enhance developer experiences through innovative playbooks and processes. Collaborate across departments to elevate the customer experience.
- Strong community-building and customer acquisition skills
- Immersed and familiar with developer forum tools and communities
Security & Compliance Marketing: Communicate the security and compliance features to provide reassurance to IT buyers and approvers that their employee data is safe and accessible.
- Develop external-facing content for prospective buyers and existing customers such as web pages, articles, blogs, and email.
- Develop internal-facing content for employees such as FAQs, pitch slides, intranet articles, and competitive analysis.
EDUCATION AND EXPERIENCE
- 2 years experience in developer marketing, development evangelism, technical product marketing, or developer support
- Immersed and familiar with developer forum tools and communities like Discord, Github, Reddit, StackOverflow, etc.
- Technical proficiency, particularly in API design and development
- Ability to analyze and leverage data effectively
- Experience working collaboratively with influencing cross-functional stakeholders
- Growth mindset and willingness to learn and adapt
- Experience with product-led growth is preferred
Join Alvaria and be a part of a team that values innovation, creativity, and passion. You'll have the unique opportunity to shape the success of our customers and drive growth for an exciting new product. We welcome applicants who may not meet every qualification but believe they could excel in this role based on other experiences.
If you're eager to make a significant impact in a dynamic environment, we'd love to explore your potential at Alvaria. Apply now and help us redefine the developer experience!
***Salary Range: $95,000-$115,000
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Job Summary
Full Time
$89k-113k (estimate)
02/16/2024
03/28/2024
alvaria.com
<25
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