You haven't searched anything yet.
We're looking for a Technical Publications Lead toown design anddelivery of technical documentation for a new product in the B2B SaaS space. You'llneed to consider our unique selling proposition and brand tone andproduce documentation that assistspaying customers seeking tangible outcomes as well as prospective buyers evaluating the product.
In this role, you'll start as a team of one, making all decisions on strategy and tacticsin addition tocreating the actual content. Before the end of the year, you'llstart hiringmembers of the team that reports to you.
Responsibilities
Design, deliver, and maintain user documentation for a new B2B SaaS product
Collaborate with Product Management, Engineering, Marketing, and Customer Success to produce accurate, up-to-date documentation for a continuous delivery product that releases new code to production every week
Manage and deliver content in multiple formats, including articles, imagery, and video
Manage the front-end creation of customer content and the back-end workings of authoring and publishing
Produce content for admins, users, and developers
Define and monitor key performance indicators for documentation effectiveness, including user engagement and satisfaction metrics
Oversee the localization and internationalization process for documentation, ensuring accessibility for a global audience
Requirements
5 years of experience as a Technical Writer in B2B SaaS
Experience documenting a continuous delivery product
Experience managing a team
Experience with API documentation
Experience with UX writing is a plus
Collaborative attitude
Willingness to think outside the box and consider modern approaches
Full Time
$90k-110k (estimate)
03/13/2024
04/28/2024
alvaria.com
<25
The following is the career advancement route for Technical Publications Manager positions, which can be used as a reference in future career path planning. As a Technical Publications Manager, it can be promoted into senior positions as a Marketing Communication Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Publications Manager. You can explore the career advancement for a Technical Publications Manager below and select your interested title to get hiring information.