Description

Job Title: Office Assistant

Reports to: Plant Manager 

FLSA Status: Non-Exempt 

Revised Date: 05/10/2024

Summary: 

We are seeking a highly motivated and organized Office Assistant to join our team. The ideal candidate will be responsible for providing administrative support to ensure efficient operation within the plants office. The Office Assistant will be responsible for a variety of tasks including but not limited to: 

Essential Duties and Responsibilities: 

· Greet and assist visitors in a professional and friendly manner

· Answer and direct phone calls to the appropriate person or department

· Sort and distribute incoming mail and packages

· Prepare outgoing mail and packages for shipment

· Maintain and order office supplies and equipment

· Schedule appointments and meetings

· Assist with the preparation of reports and presentations

· Perform general clerical duties such as photocopying, faxing, and filing

· Maintain a clean and organized office environment

Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Requirements/Work Experience:

· High school diploma or equivalent

· Proven experience as an office assistant or in a related field

· Excellent communication and interpersonal skills

· Strong organizational and time management skills

· Proficient in Microsoft Office Suite

· Ability to multitask and prioritize tasks effectively

· Attention to detail and accuracy

Reasoning Ability: 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: 

· To perform this job successfully, an individual should have knowledge of Microsoft Office -- MS Word, Excel, and PowerPoint; proficiency in use of ERP/MRP systems and workflow; proficiency in CRM systems and workflow. 

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

· Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

· Analytical - Collects and researches data; Uses intuition and experience to complement data.

· Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics

· Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

· Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

· Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

· Highly motivated self-starter with a high energy level and track record of success.

· Excellent interpersonal skills; strong with presentation and communications skills; demonstrated organizational skills with solid follow through to results

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms.

This document in no way states or implies that these are the only responsibilities of, and the duties to be performed by, the employee occupying this position. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper.