Position Summary:

The Payroll Specialist is responsible for processing payroll for a variety of client companies across multiple states with multiple pay frequencies, ensuring quality thresholds are maintained for all payroll transactions and customer service levels are aligned with organizational expectations.

Responsibilities:

• Process client payrolls, review initialized payroll and correct errors to ensure accuracy
• Submit payroll reports to clients as needed
• Provide specifications for customized reports as required by clients to IT and perform QA testing for accuracy
• Prioritize critical maintenance for payroll processing and monitor client trends (for example, late submissions)
• Support ongoing enhancement initiatives for key systems (Prism, Cloud Storage, Salesforce, etc.)
• Assist clients with inquiries.
• Manage pay codes, pay positions, pay location, PTO adjustments, existing GL set ups and ongoing issues/concerns from clients
• Assist clients with inquiries and provide excellent customer service
• Utilize Salesforce in conjunction with Outlook to track and manage all open client issues, interdepartmental matters, client complaints, supplemental pay runs, and all other action items that require a response or follow-up
• Resolve user security inquiries in HRIS web portal
• Ensure client processing notes are current and accurate
• Main point of contact for client specific/exception payroll maintenance
• Must maintain reasonably regular, punctual attendance consistent with ADA, FMLA, other federal, state and local standards and company attendance policies
• Other responsibilities as assigned

Qualifications and Requirements:

• 3 to 5 years equivalent or related work experience in payroll or PEO
• Excellent communication and follow-up skills
• Ability to multi task and consistently provide superior customer service
• Ability to learn and adapt to new situations
• Prism PEO Software preferred
• Excellent Excel skills

Compensation and Perks:

• Competitive pay.
• Generous employee benefits package including major medical (currently 90% employer covered for employee), dental, vision, LTD (100% employer covered), HSA, FSA, and more.
• 401k plan with company match.
• Growth and development opportunities.
• Your holistic wellness matters to us. We have a year-round wellness calendar of events, a corporate wellness coach and personal trainer who manages our wellness program throughout the year, fitness classes, fitness challenges, an employee assistance program for employees and their family members, options for flexible, remote, or hybrid work environments available for various positions in several departments, based on business needs.
• Employee Discount Program.
• Vacation, holiday, floating holiday, and volunteer time off.
• Flexible work from home options are available (3 days in the office weekly, 2 days working from home).

Company Overview:

Since 1997, AlphaStaff has delivered HR outsourcing solutions to thousands of small and medium-sized businesses across the country, as well as some large organizations. AlphaStaff is majority-owned by its management team, giving it the freedom to invest in its employees and client relationships to drive long-term value. With a dynamic and adaptable approach, we are constantly finding the best solutions to meet our clients’ needs. We help our clients improve talent management, compliance, employee benefits, and HR technology by creating tailored solutions. Our experienced leadership team is comprised of thought leaders in the human capital management and insurance sectors. We are constantly looking for “athletes” – driven and passionate individuals, to join our dynamic team. Our company culture emphasizes diversity and a collaborative environment where everyone’s opinion is valued. As one team, we have one mission: to create Raving Fans with every interaction as we help our clients solve day-to-day Human Capital challenges better, faster, smarter.

Disclaimers: AlphaStaff, Inc. is an equal employment opportunity employer and does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. AlphaStaff, Inc. also prohibits harassment of applicants or employees based on any of these protected categories. To help ensure a safe, healthy, and productive work environment for our employees and others, to protect company property, and to ensure efficient operations, AlphaStaff, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol. Employees and applicants may be requested to submit to drug and alcohol testing in accordance with applicable law. Salary Range Available Upon Request. 

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