OVERVIEW

The Senior Project Manager is responsible for facilitating and managing day to day on time project workflow through all phases of marketing and creative projects from initiation through review, approval, and final delivery with some trafficking responsibilities. This position will support, assess and assign deadline dates through all phases of projects leading to final delivery of files. This role requires expert communication and organizational skills and an understanding of brand creative processes. In addition, this position will facilitate, schedule, and support in driving creative reviews and approval meetings as well as project kickoffs with both the marketing and creative teams. This role interacts directly and closely with all cross functional partners in addition to the creative team and has a Project Manager directly reporting into it. This position will report to the Senior Director, Creative Services. 

RESPONSIBILITIES 

• Maintain and continue to develop seasonal project timelines/tracking documents
• Extensive use of and expert knowledge of Asana (or other project management system(s))
• Assess and track bandwidth of the Creative team, including Copy and Design by strategically managing the resources of the group to prioritize requests, maximize efficiency, and generate best-in-class results
• Partner with cross-functional teams to outline needs, timing and delivery of all creative for use across channels
• Communicate timelines, due dates and approvals to keep programs on track and aligned with business goals, supporting strategic priorities
• Ability to anticipate and predict potential roadblocks, manage frequent changes and delays in fast-paced situations and partner with business owners to align on solutions and options
• Raise awareness of heavy workload on Creative team to senior management to help reprioritize based on business strategies and revenue drivers and help mitigate issues with timing
• Identify unmet needs and gaps and create solutions to scale development of creative content
• Conduct Project Kick-Off meetings with cross-functional partners as needed to review all new Project Request Forms submitted to ensure project requestor, designer, and writer are aligned on vision and estimated timing
• Ensure final and accurate delivery for marketing materials such as newsletters, site assets, retail assets, and other collateral as needed on a daily and timely basis
• Check final creative for accuracy prior to asset delivery
• Oversight and management of project assignments in Asana project management system
• Schedule meetings with various Creative and Marketing Teams to facilitate reviews and approvals for on-time completion of projects as needed/directed
• Clearly communicate updates and manage internal expectations with internal clients on project status and updates
• Provide day-to-day service & support to the following internal teams including but not limited to Creative, Marketing, PR, Paid Media, People, Social, Site, and CRM teams
• Manage video post production schedule and approval workflow, updating/managing post timelines in partnership with the video team
• Manage Project Manager as well as develop and mentor

QUALIFICATIONS

• Must have 6-8 years of project management and/or traffic management experience as part of a retail fashion/beauty brand, internal creative agency, or similar related area
• Must have comprehensive knowledge of development timelines for graphic design, copy, creative, image and video post production and digital processes as they relate to workflow
• Must have proven expertise with regard to multi-tasking, prioritizing/reprioritizing projects, and working into extremely tight deadlines in a very fast-paced environment
• Willingness to adjust, refine, and evolve processes based on business partners and needs
• Must be self-managed, self-motivated, proactive, detail oriented, extremely organized and a team player who works collaboratively and constructively
• Must have strong workflow management, planning, problem solving and communication skills
• Must be able to self-manage projects and work within deadlines, with flexibility to pivot and shift as needed
• Must be a proven facilitator of information, with exceptional follow up skills and an extremely keen sense of urgency
• Knowledge of Asana or similar project management system is a plus in addition to fluency in MS Office
• Experience managing one or more direct reports is a plus
• Bachelor’s degree in Marketing, Communications or related field and/or commensurate experience

The base salary range for this position is $110,000-$120,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

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