Allied has served the Mid-Atlantic and Northeast Regions as a highly regarded, single source provider of managed Internet, cloud, network, and enterprise Unified Communications solutions since 1996. Amidst a telecom industry all-too-often known for poor customer service and slow resolution, Allied has long differentiated itself through personal client care, quick response times, and even (where possible) same day installations to "save the day" for clients. In doing so, we've built a reputation as a trusted technology partner who offers sophisticated technical expertise coupled with exceptional service. This client-focused approach to business is anchored in the simple words of our Core Values: Integrity, Stewardship, Empowerment, CaNI (Constant and Never-Ending Improvement), and Excellence. In the spirit of these Values, we strive to cultivate an environment and culture that encourages each member of our team to reach their Full Potential, and, in doing so, help Allied achieve and maintain its Full Potential as an organization.
Summary
The Project Coordinator (PM Service Delivery) will be accountable for the successful for the complete implementation lifecycle of fiber and copper based ethernet circuits and hosted VOIP, SIP, and IP-PRI services. This role ensures that the complete cycle of service delivery is finished on time and in accordance with Allied and industry best practices. They will be involved with planning, finalizing network designs, circuit ordering and provisioning, data / voice services provisioning and activation, technician installation, and order closure to start billing. They will interact directly with customers, vendors, commercial property managers, building engineers and internal peers. Candidate must a maintain a high level of professionalism, focus, and patience managing multiple competing priorities in a high-pressure environment. Must have excellent time management and organizational skills managing a high volume of tasks and activities via email, internal instant messaging system (Slack), phone, and CRM (Salesforce.com). Must be able to communicate technical information and telecom acronyms in a manner the customer can
comprehend. Must be able to effectively manage multiple high demand customers, ranging from individual contributors to C-Level executives.
Key Areas of Responsibility

Allied’s Commitment
Allied has a commitment to its Community, Employees and Employees’ families. We offer outstanding benefits at a low cost – Health Insurance, FSA, HRA, 401(k), PTO, Holiday Pay, Employee Assistance, Training and "Give Back!" Programs are just a few of the perks! Allied is an equal employment opportunity (EEO) employer and evaluates applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Allied complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Job Type: Full-time
Salary: $50,000.00 - $65,000.00 per year
Benefits: