You haven't searched anything yet.
International Customer Service Representative duties include entering orders for our customers via telephone or email, preparing quotations, scanning completed orders, invoicing and preparing export documents. This is an excellent position for someone with experience that wants regular Monday-Friday hours (no weekends or overtime necessary) and lots of perks like bonuses, vacation time, holidays, 401K, fully paid medical & dental in a relaxed, fun environment.
Specific Responsibilities:
• Thorough knowledge of customer service functions including order taking, dealing well with customers, emailing, invoicing, etc.
• Understanding of ERP software (we use SAP)
• EAR Rules and Regulations
• Understanding of Harmonized Codes
• Understanding of ECCN numbers
• Knowledge of Export Documents and Requirements
• Familiar with Snap-R
• Knowledge of Export Licenses
• Strong Attention to details skills and organization
• Ability to work in a team environment
• Excellent verbal and written communication skills
• Problem-solver, self-starter, fast, goal oriented, highly organized, and team oriented.
• Ability to read and understand complex documents such as purchase orders and contracts.
• Basic knowledge of Microsoft Office (Word, Outlook, Excel)
• Minimum 2-5 years of relevant work experience
• Demonstrate solid work performance in an environment requiring high level of attention to detail and timeliness.
• Able to handle multiple tasks simultaneously and prioritize activities.
Full Time
$48k-60k (estimate)
05/07/2024
05/20/2024
alliedhightech.com
RANCHO DOMINGUEZ, CA
100 - 200
1983
Private
MARSHA ESCUDERO
$10M - $50M
Consumer Services
Allied manufacturers and distributes equipment and consumables for metallographic preparation and analysis.
The following is the career advancement route for International Customer Service Representative positions, which can be used as a reference in future career path planning. As an International Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary International Customer Service Representative. You can explore the career advancement for an International Customer Service Representative below and select your interested title to get hiring information.