FUNCTION

The Intake and Outreach Coordinator role is responsible for creating a welcoming and supportive environment for LGBTQ youth who are prospective and current clients. This role will focus on outreach and engagement, intake management, documentation and reporting, and team collaboration. It will also supervise a team of intake and outreach specialists and a program assistant.

TOP RESPONSIBILITIES

• Outreach and Engagement

o Develop and implement outreach strategies to connect with LGBTQ Youth who are unhoused or at risk of being unhoused

o Organize and participate in community and client-facing events and workshops

o Represent the Ali Forney Center at community events, fairs, and meetings.

o Act as a liaison and cultivate relationships with community and organizations to expand outreach efforts

• Intake Management

o Oversee intake scheduling of prospective clients with the Program Assistant

o Work with the Coordinator of Program Evaluation to train staff assigned to complete intakes.

o Facilitate weekly intake assignment meetings.

• Documentation and Reporting

o Provide quarterly and annual reports on outreach efforts, intake statistics, and outreach program outcomes.

o Work with the coordinator of program evaluation to ensure data needs are met.

• Team Collaboration

o Supervise a team of Outreach Specialists and Program Assistant

o Collaborate closely with internal teams to ensure a seamless transition from intake to program participation.

o Participate in team meetings to discuss cases, share insights, and contribute to program enhancements.

o Provide site supervision of the drop-in hub by managing coverage issues, crisis de-escalation, suicide assessments, training, and other relevant needs.

o Facilitate team and client care meetings.

EDUCATION REQUIREMENTS

[ X ] High School

Bachelors Preferred

TECHNICAL SKILL REQUIREMENTS

Knowledge of Microsoft Office

PREFERRED QUALITIES

Experience working with adolescent/young adult population required. Knowledge of LGBTQ street-involved youth preferred. Transgender & gender non-conforming people are encouraged to apply. Bilingual (Spanish) speaking are encouraged to apply.