ition Purpose: Assists the Assistant Store Director in directing the operation of the Grocery Department, including supervising and training personnel. Assists in ordering, receiving, storing, pricing, stocking and merchandising. May direct and control the operation of the entire store in the absence of the Store Director and the Assistant Store Director.K
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Responsibilities & Accountabilities:·
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• mpions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relation in a positive manner, including effective resolution of customer complaints. Promotes the Company’s philosophy of personalized service.· P

• forms ordering, receiving, storing, pricing, stocking and merchandising duties. Assists the Assistant Store Director in planning, organizing and directing day-to-day operations of the grocery department and front end functions, including recommendations regarding regular and seasonal merchandise requirements and special sales needs. Assists in implementing Company and Division merchandising policies and/or Store Director instructions.· M

• act as back up cashier. Engages in suggestive selling and other sales techniques.· R

• ponsible for the proper accounting of sales, maintenance and storage of cash register detail tapes and the issuance and pick up of money from checkstands.· P

• pares “to do list” for night stockers, closes out discontinued items and implements price changing procedures. Controls shrink. Prevents the sale of out of code products.· O

• ns and closes the store.· E

• ures compliance with Company sanitation, safety, security and other policies. Recommends corrective action as needed. Implements emergency procedures in the event of equipment and computer software malfunctions.· R

• ponsible for the overall operation of the store including supervision of all associates and the handling of customer complaints, in the absence of the Store Director and the Assistant Store Director.· M

• perform duties of the Receiving Clerk in the absence of the Receiving Clerk.· R

• ponsible for performing all job duties with accuracy, honesty and integrity.· O

• er necessary and required duties and responsibilities as assigned.S
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lls and Physical Requirements:·
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• uires an extensive retail background with prior management experience related to retail operations.· R

• uires a thorough understanding of overall Company practices, policies and procedures.· R

• uires strong written and oral communication skills, good leadership and interpersonal skills, the proven ability to manage and develop people, and the ability to maintain composure in dealing with customers, vendors and co-workers. Ability to be a team player. Ability to supervise employees assigned. Knowledge of employment laws and workplace practices policies is required. Requires knowledge and compliance with state and federal regulations.· F

• endly, courteous, takes initiative, and maintains composure in dealing with customers, co-workers and vendors as well as having the ability to concentrate and deal with interruptions and customer complaints, etc. Interacts effectively with all levels of personnel, customers, vendors and the public.· A

• lytical ability to handle administrative details such as planning, reporting, meeting operation objectives, scheduling, supervising and making hiring and disciplinary action recommendations. Ability to judge and react to business activity. Knowledge of basic mathematics and weights and measures. Must have knowledge of product variety, product location and perishability. Ability to deal with vendors, customers, the public and government agencies. Ability to work at different times of the day, weekends and holidays and with little or no supervision.· M

• t possess a thorough knowledge of checkstand scanning and loss prevention procedures. Must be able to effectively operate and train others in the operation of Front End cash registers and/or scanning equipment. Must be able to operate ordering equipment.· K

• wledge and ability to implement emergency procedures in the event of a disaster or equipment or computer software malfunctions.· A

• lity to stand and walk for long periods of time.· F

• quently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 80 lbs. May climb ladders.· A

• lity to properly stack, operate fully loaded hand trucks, six-wheel carts and pallet jacks. Manual dexterity and good eye-hand coordination. Mental alertness to ensure safe and accurate completion of work activities.· M

• utilize cleaning supplies and chemicals and safety cutters.· C

• plies with all Company policies including attendance, grooming standards and dress codes.W
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k Environment:·
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• osure to potential hazards exists with respect to equipment and work aids necessary to perform job duties throughout the Grocery Department.· E

• osure to 35˚ Fahrenheit while handling products in cold cases, 28˚ Fahrenheit in the cooler and -20˚ Fahrenheit in the freezer.· W

• king conditions consist of a temperature controlled store environment. Exposure to varying temperatures while working in the loading and receiving area. Occasional exposure to outdoor environment when checking store perimeters and conducting business off premises.S
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ety – Sensitive Position:J
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responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.U
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on and Non-Union: “The pay range is $20.22 - $28.50 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).”D
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CLAIMER:The