Floral Manager

Job Description

Reports To: Store Director

Position Type: Hourly, Bonus Eligible

Location: Retail Stores

Department: Floral

Date: May 2023

About the Intermountain Division

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each associate are both recognized and valued. Bring your energy and unique perspective to the Intermountain Division and you will have the opportunity to grow with us professionally and personally. You will be part of a team that genuinely cares about helping you succeed. You will work alongside talented colleagues, many of whom build long careers while progressing through multiple roles and making a difference in our communities.

Albertsons Companies is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities and 19 manufacturing plants with over 250,000 employees across 34 states and the District of Columbia. The company is publicly traded with supermarkets across the country that includes Albertsons, Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs, ACME, Jewel-Osco, Lucky, Shaw’s, Star Market, Super Saver, United Supermarkets, Market Street and Amigos.

A DAY IN THE LIFE OF A FLORAL MANAGER

As a Floral Manager, you use your artistic ability to create the freshest and brightest flower arrangements that are sure to brighten up any day while maintaining organization and employee supervision within the department. To truly be successful in the position, you need to be thoughtful and passionate about your work with the ability to lead a flourishing team. The floral department is your canvas, and you will enjoy creating colorful masterpieces for your customers to enjoy. The possibilities are endless, and this is your opportunity to bloom while putting a smile on the face in your community.

ESSENTIAL JOB FUNCTIONS**

Provide high-quality customer service in accordance with our Company’s customer service standards and policies and procedures.

Train, schedule, and supervise floral clerks to ensure optimum staffing patterns for the floral area.

Manage and achieve the floral department’s financial budget and goals.

Speak with customers calmly and professionally to address and resolve complaints regarding sales, dissatisfaction with service or products, and other problems that may arise.

Perform daily inventory and order necessary supplies to maintain adequate inventory.

Conduct full department inventory each month in compliance with company policy.

Monitor inter-office mail and company webpage daily for updated information.

Prepare and input floral department orders into the computer.

Operate helium tank to inflate balloons and prepare arrangements for customer.

Design esthetically pleasing floral arrangements for display or to meet the needs of a particular customer.

Move stock from storage area to floral display areas.

Replace and maintain stock on shelves within the floral department including removing flowers and plants from the shelves, trimming faded or damaged leaves/blooms from the plants, cleaning shelves and stands, and replacing the plants and flowers on the plants.

Maintain stationery and moveable displays.

Use sprayers and containers to water all plants.

Maintain clean and organized department, including removal of garbage and debris from floral area, sweep floors areas, wipe counter areas and display cases.

Assist customers in the selection and purchase of items and offer advice as appropriate.

Arrange and wrap selected flowers for customers as appropriate.

Operate cash register to total bill. Takes money and makes change.

Perform price checks and put-up signage/tags on product in the floral department.

Adhere to uniform and grooming policy as defined within company policy.

SUPERVISORY RESPONSIBILITIES

Floral Staff

JOB QUALIFICATIONS

The following describes the general qualifications and physical, sensory and mental abilities normally associated with performing the essential job functions of this position: **

Previous experience or training as a floral clerk or designer desired

Ability to be exposed to plants and flowers on a continuous basis.

Ability to arrange and display flowers and plants.

Excellent customer service skills

Ability to understand and follow instructions, and ability to read, retain and comprehend guidelines, policies, and procedures applicable to the position.

Ability to multi-task and work in a fast-paced environment

Ability to work independently as well as within a large team.

Self-motivated and driven to increase knowledge of Albertsons Safeway products and share that knowledge with our customers.

Ability to provide regular and predictable attendance. (Employees may be scheduled to work early mornings, evenings, weekends and holidays, and schedules may vary on a weekly basis)

Ability to comply with workplace conduct standards.

Desired: Prior management experience

PHYSICAL REQUIREMENTS

The following attempts to communicate the traditional physical demands associated with this position: **

Seldom: 1-2 hours, Occasional: 3-4 hours, Frequent: 5-6 hours, Continuous: 7 hours (Based on an 8-hour workday.)

Lift/Carry: Occasional/carry 1-35 lbs.

Push/Pull: Seldom

Squat/Kneel: Occasional

Bend/Stoop: Occasional

Twist/Turn: Occasional

Grip/Grasp: Frequent

Reach: Frequent

Stand/Walk: Continuous

ALBERTSONS SAFEWAY AND WHY YOU WANT TO JOIN US

Albertsons Safeway has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. As friendly, enthusiastic individuals who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day. We provide a variety of benefits including:

Great pay

Flexible schedule

Training

Opportunities for career development

Health and welfare benefits for eligible employees

Leisure time activity discounts

WORK ENVIRONMENT: