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Compensation Range : $14.27 - $14.27
$14.27 - $14.27
Plus Tips
Our Guest Attendants will have the pleasure of serving our theater guests and being their point of contact for a variety of functions within the venue, including check-in, finding their theater, answering questions at the Concierge desk, confirming / taking orders in the theater, delivering food and beverage and processing payments.
They have a laser focus on creating a world class hospitality experience while staying focused on safety standards so our guests can enjoy a safe, clean, distraction free, and enjoyable environment.
They know that it’s okay to be off task if they’re on the Mission; To Ensure Every Guest Has An Awesome Experience And Is Excited To Return.
They are the face of the Alamo for our guests and will do what it takes to make them feel welcome and cared for.
WHAT WE OFFER
OUR MISSION :
To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
CORE ROLE RESPONSIBILITIES
Uphold standards of behavior as defined by the company Core Values, Code of Conduct and Operational Guidelines
Responsible for all guest facing interactions and the overall guest experience in the theater
Maintains the highest safety standards and follows all protocols to keep our teams and guests healthy - is knowledgeable about all Alamo policies and procedures
Maintains world class cleanliness standards for the venue - theater seats, handrails, tables, the lobby and commonly touched areas
Maintains a working knowledge of the films and events playing in our theaters
Maintains a working knowledge of our core and limited time only LTO menu offerings
Owns the lobby and seating experience - maintains socially distant lines when needed, announces theater seating, guides guests to theaters / facilities as needed, communicates with venue leadership as appropriate
Troubleshoots guest issues with the support of the management team
Maintains a positive and team driven atmosphere
Maintains assistive listening and close captioned devices
Performs assigned opening and closing duties on specified shifts
Launches and manages the guests’ orders from POS entry to delivery
Ensure order cards, safety, and guests needs are being taken care in multiple theaters
Organizes and leads the theater cleans, ensuring that each occupied seat is marked and cleaned and sanitized before the next film
Maintains kindness and understanding
QUALIFICATIONS
2 years experience in high volume restaurant / theater environment a plus
Proven ability to work collaboratively in a fast-paced work environment
Must be able to execute light lifting, up to 30 lbs
Must be able to stand in one place for extended periods
Able to walk up and down stairs many times over a course of hours
Schedule flexibility - early mornings, late nights, weekends, holidays
Comfortable with wearing a cloth or face-covering at all times
Ability to move with caution and operate in a busy / sometimes loud environment
Active alcohol certification with the applicable state agency
Active food handlers certification with the applicable state agency
Being a cinephile is a plus!
PHYSICAL REQUIREMENTS
Must be able to execute light lifting and transport items medium distances, up to 50 lbs
Must be able to stand in one place for extended periods
Able to walk up and down stairs many times over a course of hours
Positions oneself to duck out of view of the guests in the theaters
Operates POS entry using touch screen devices
Ability to move with caution and operate in a busy / sometimes loud environment
$30 per hour with Tip pool
OUR CORE VALUES : DO THE RIGHT THING
DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard.
We start from a place of kindness.
FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other’s passions, and help each other grow.
BOLDLY GO
Like the crew of the Starship Enterprise™, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory.
We learn from our mistakes and continuously improve.
GIVE A SH!T
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates.
Our pursuit of excellence drives us to do our best.
Company : Alamo Drafthouse Cinema
Last updated : 2024-05-24
Full Time
Filmed Entertainment
$19k-25k (estimate)
05/26/2024
06/03/2024
drafthouse.com
EL PASO, TX
50 - 100
1997
N BILLINGSLEY-MICHAELSEN
<$5M
Filmed Entertainment
The Alamo Drafthouse Cinema is good food, good beer and good film, all at the same place! Thats how we described ourselves in 1997, and that mission hasnt changed and will never, ever change. For over two decades weve worked to make the Alamo Drafthouse experience the best cinematic experience in the world. Heres how. We dont just want to be another multiplex. Everyone who works at Alamo Drafthouse, from the managers to the servers to the kitchen staff, is passionate about film. To us, the latest entry in the Marvel Cinematic Universe can be just as worthy of attention and celebration as a for...eign language drama. Through our Drafthouse Recommends program we've committed ourselves to helping innovative and challenging films like GET OUT, THE FLORIDA PROJECT, and CALL ME BY YOUR NAME, and find an audience. Celebrating classic cinema is also something we take seriously. Whether its an interactive Movie Party presentation of a timeless classic, a chef-inspired feast with a menu paired to a film, or a re-evaluation of a lost gem, we love sharing the movies we love with Alamo Drafthouse audiences of all ages. When you see a movie at Alamo Drafthouse, you get cold drinks, delicious meals and tasty local beers, brought to your seat by a server. Need a free refill on your popcorn or soda? Raise an order card and well get it taken care of quickly. Each Alamo Drafthouse's menu has food, snacks & dessert prepared fresh from locally sourced ingredients. Plus, our chefs regularly create special menus inspired by classic cinema and big upcoming blockbusters, like an all-Pakistani menu curated by Kumail Nanjiani for THE BIG SICK or a take on African flavors for BLACK PANTHER. Beer is our middle name at Alamo Drafthouse, so we make certain that every Alamo Drafthouse location highlights and promotes the best local craft breweries. Our bar staff also loves to innovate, and are constantly mixing up new cocktail creations thatll elevate the cinematic experience.
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The job skills required for Server include Scheduling, Flexibility, Leadership, Listening, Team Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Server. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Server. Select any job title you are interested in and start to search job requirements.
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