9 HELP DESK TECHNICIAN Jobs in Montgomery, AL
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Alabama State Department of Education is Hiring a HELP DESK TECHNICIAN Near Montgomery, AL
- Via phone, email, or remote access, provide school and central office staff with help on various Information Technology issues
- Log all phone calls and email requests
- Create work orders for all requests using IT Direct ticketing system
- Identify problem trends and respond appropriately
- Escalate technical support issues that cannot be addressed by the Help Desk
- Make recommendations as to replacement, repair, and purchase of hardware and software items to enhance performance of MPS technology and equipment programs
Reports To SUPERVISOR
Salary Range: From/To Starting Salary: $39,132.00
Job Attachment View Attachment
Job Summary
Full Time
$54k-67k (estimate)
05/26/2024
06/06/2024
sdenet.alsde.edu
Dublin, OH
<25
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The job skills required for HELP DESK TECHNICIAN include Help Desk, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a HELP DESK TECHNICIAN. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by HELP DESK TECHNICIAN. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for HELP DESK TECHNICIAN positions, which can be used as a reference in future career path planning. As a HELP DESK TECHNICIAN, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary HELP DESK TECHNICIAN. You can explore the career advancement for a HELP DESK TECHNICIAN below and select your interested title to get hiring information.
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