Job Description

Join Al Torstrick Insurance Agency, a reputable insurance agency deeply rooted in Lexington, Kentucky, as a Insurance Account Executive. We take pride in serving our local community with integrity and dedication, ensuring our clients receive the best possible insurance solutions tailored to their specific needs. At Al Torstrick, we value teamwork, professionalism, and a positive work environment where everyone's contribution is recognized and appreciated.

Benefits

Responsibilities

Sales and Prospecting:

• Prospect, identify, and develop new leads through various channels such as networking, referrals, and cold calling.
• Conduct sales presentations to potential clients, effectively communicating the features and benefits of insurance products.
• Follow up on leads and inquiries promptly to convert them into sales opportunities.
• Meet or exceed sales targets and revenue goals set by the agency.

Client Relationship Management:

• Build and maintain strong relationships with clients to understand their insurance needs and preferences.
• Conduct thorough client assessments to determine appropriate coverage options and customize insurance solutions accordingly.
• Provide ongoing support and assistance to clients, addressing any inquiries, claims, or policy changes in a timely and professional manner.
• Proactively review clients' policies to ensure they are adequately covered and recommend adjustments or additional products as needed.

Risk Assessment and Analysis:

• Assess clients' risk exposures and insurance needs by analyzing their personal or business assets, liabilities, and operations.
• Identify potential risks and recommend appropriate risk management strategies and insurance solutions to mitigate exposures.
• Stay informed about industry trends, market conditions, and regulatory changes that may impact clients' insurance needs.

Compliance and Ethics:

• Adhere to all relevant laws, regulations, and industry standards governing the insurance industry.
• Maintain high ethical standards in all interactions with clients, colleagues, and insurance carriers.
• Ensure compliance with agency policies and procedures regarding sales practices, documentation, and confidentiality.

Team Collaboration:

• Collaborate with colleagues, underwriters, and other stakeholders to provide comprehensive insurance solutions and support to clients.
• Share best practices, insights, and resources within the team to foster a culture of teamwork and continuous improvement.

Customer Service Excellence:

• Deliver exceptional customer service at all touchpoints, ensuring a positive experience for clients throughout their insurance journey.
• Handle client complaints or issues with empathy, professionalism and a focus on resolution.

Requirements

Licensing: Possess or willing to obtain relevant insurance licenses in Kentucky.

Experience: Experience in insurance sales or a related field. Experience with both personal and commercial insurance products is advantageous.

Sales Skills: Proven track record of meeting or exceeding sales targets. Strong negotiation, persuasion, and closing skills are essential.

Customer Service: Excellent interpersonal and communication skills. Ability to build rapport with clients and provide exceptional customer service.

Networking Abilities: Demonstrated ability to prospect, generate leads, and cultivate relationships through networking, referrals, and cold calling.

Organizational Skills: Strong organizational and time management skills. Ability to manage a pipeline of clients, prioritize tasks, and meet deadlines.

Adaptability: Flexibility to adapt to changing market conditions, insurance products, and regulatory requirements.

Ethical Standards: Adherence to ethical standards and compliance with all industry regulations and guidelines.

Technology Proficiency: Comfortable using insurance industry software, CRM systems, and other technology tools to streamline processes and enhance productivity.

Education: Bachelor’s degree in business, finance, marketing, or a related field is preferred but not mandatory.