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About the Company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.
What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include several healthcare, dental and vision options, a retirement program, paid time off plans, 11 paid holidays per year, educational reimbursement, transportation discount purchase programs, service, and performance awards – in addition various social and recreational activities.
Position Overview: Strategic oversight and leadership of client finance operations services department including Payroll, Accounts Payable, Accounts Receivable and Treasury. The role includes relationship management to the management teams and clients of the region’s managed residential communities (approx. 450 properties) by providing service leadership, team management and development of our shared services finance operations department of approximately 30 associates.
Team Leadership: Provide leadership and guidance to the finance operations team. Ensure that team members are developed and guided effectively and ensure necessary accountability metrics are in place to achieve desired business outcome and service excellence.
Process improvement & business continuity: Responsible for creating and maintaining departmental Standard Operating Procedures (SOP). Develops metrics, service level agreements (SLAs) and key performance indicators (KPIs) to ensure service delivery.
Deadline Management: Prioritize, review, and delegate workloads to meet department, client, and organizational deadlines.
Client Satisfaction: Collaborate with stakeholders to provide solutions that meet clients' needs and ensure client retention.
Leadership development: Provides support to Management team for effective team development including hiring, promotions, transfers, terminations, and disciplinary measures. Provide training, leadership, counseling, and coaching to team members.
Accounting System Implementation: Participate in the implementation, testing, and troubleshooting of accounting systems.
Communication: Maintain effective partnerships with operations and communicate timely with the management teams and client as needed.
Special Projects: Work on special projects as assigned.
Essential Duties & Responsibilities
Qualifications:
Bachelor's degree in finance or accounting is required.
Full Time
$215k-292k (estimate)
04/17/2024
06/16/2024
akam.ua
NY
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