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JPM Payments Data & Analytics enables clients to maximize the benefits of data-empowered insights, leveraging the power of Data Science and AI. The VP of Product and Client Success role leads the effort to ensure J.P. Morgan clients across the globe receive the highest value out of their interactions with our Payments Data & Analytics products. We are looking for a product-led growth thinker to spearhead customer success, product success and sales & marketing programs that will drive client adoption of our data products at scale. The role is a unique opportunity to both represent and drive product impact as the Voice-of-Customer, reporting directly to the Data Product Owner.
As the Product and Client expert, you will work closely with Product and Data teams, corporate clients, and sales organizations across the different Business Lines to communicate the benefits of our solutions and create client onboarding, marketing, and engagement programs. You’ll bring a human-centric mindset and a knack for thinking about our client’s experience as you structure communication, product onboarding, post-sale engagement and beyond. Your primary responsibility will be to ensure the optimal engagement of our clients (pre- and post-sale) and drive commercialization of our AI-powered products. You will encourage behavior change in client organizations, help clients realize greater value out of our solutions, and drive adoption within their treasury and cash management processes. You will lead Field Readiness efforts to enable sales and services teams and implement strategic product commercialization programs.
Job Responsibilities:
Required Qualifications, capabilities and skills:
Full Time
Banking
$132k-173k (estimate)
04/05/2024
06/04/2024
jpmorganchase.com
MCKINNEY, TX
>50,000
1968
>$50B
Banking
For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran.
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