Company Cox Enterprises Job Family Group Business Operations Job Profile Director, Business Services Management Level Director Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $117,300.00 - $195,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description The Atlanta Journal-Constitution, a leading metro news organization with a rich journalism history, seeks a Director of Administrative Operations. The AJC’s mission is to be the most essential and engaging source of news and information for the people of Atlanta, of Georgia and the South. To achieve that mission, we will transform ourselves from a storied daily newspaper into a modern media company. The Director of Administrative Operations will oversee a host of critical internal responsibilities, including the management of vendors, contracts and non-employee resources, along with maintaining our offices and facilities. The Director will report into the Chief Operating Officer and work with the COO to build processes around identifying and integrating vendors, contractors and freelancers that allow the AJC to efficiently onboard these resources and capitalize on these important relationships. He/she will also develop and implement reporting protocols, processes and databases to give visibility into the status of contracts and non-employee workers and serve as a valuable internal resource for AJC leaders and staff members looking to tap into these resources. Additionally, the Director of Administrative Operations will be responsible for sourcing, interviewing and managing the hiring of our Executive Assistants, as well as onboarding and staffing the EAs throughout the organization. An ability to mentor and empower our team of EA professionals will be critical in this role, as will a personality that is highly collaborative and respectful. The Atlanta Journal-Constitution serves a growing, vibrant, and diverse metro area in one of the country’s most influential states, both politically and culturally. If you believe in the power of journalism to shape a better society, and you want to join a mission-driven team, please apply. Please note: This person must be based in Atlanta, GA. In this position you will: Manage vendor contracts by implementing processes for securing vendors, overseeing contract review processes, executing on integrating their services and providing regular status updates for our 100 vendor contracts. Create and lead processes to expertly and efficiently onboard vendors through existing Cox protocols and new AJC paths to be established. Centralize documentation and reporting around Vendor statuses to produce clear, accessible outputs for immediate visibility into the business. Run Business Continuity Planning by planning for and executing on specific scenarios that may arise onsite, including building emergencies or systems outages (separate contingencies and redundancies needed for print and digital scenarios). Build detailed plans that include process definition, escalation processes, communications strategies and contingencies Oversee facilities management including parking, space usage, and security. Build relationships with landlords and the Cox Properties team to execute on making our offices safe and well-functioning Lead efforts to secure and manage non-employee resources for 300 contractors and freelancers. Create and lead processes to expertly track our successes and shortfalls in utilizing these resources, ensuring proper classification and documentation within our databases Ensure backend non-employee onboarding processes are created and put in place so workers are supported and integrated seamlessly into operations led by business leaders and functional partners Serve as internal expert and resource on how employees can navigate multiple types of resources across the AJC and Cox Oversight of AJC policies and practices. In some cases define and documenting new policies. Manage the Office/Facilities IT team and the management of computers and connectivity across the AJC and in partnerships with Cox. In addition, this role manages external IT vendors as needed to support Office/Facility AJC IT needs. Partner closely with the Executive Assistant team leader Qualifications: Bachelor's degree with 10 years of experience managing a complex organization’s operations and at least 5 in a leadership role OR MS with 8 years of experience; Ph.D. with 5 years of experience OR 14 years with no Bachelors. Experience with databases and project management software Proven success in establishing and improving operational elements in a cross-functional environment Highly organized and process-oriented, meticulous with a keen eye for detail Excellent communication and negotiation skills, with experience partnering with senior level managers Ability to adapt to, prioritize, and handle multiple responsibilities all at once Self-motivated leader who can perform well within tight deadlines and work in a fast paced, high pressure environment Strong critical thinker who can confidently challenge colleagues and express skepticism when appropriate Strong team-building and leadership skills, with an ability to inspire and motivate team members while organizing workflow by meeting staffing needs Preferred Experience in one or more of the following: Deep understanding of journalism industry and domestic and international news, pop culture, tech and politics In-depth knowledge of journalistic ethics and best practices Breaking news environment Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. About Us As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that’s driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.