Summary of Responsibilities:

As an RTLS Hardware Technician at AIS RealTime, you will play a crucial role in the maintenance, installation, and repair of Real-Time Location System (RTLS) hardware. This position demands a commitment to excellence in customer service and satisfaction. The role includes travel opportunities, with up to 50% nationally.

Essential Responsibilities:

• Install and maintain structured cabling, troubleshoot, and commission Low Voltage Systems.
• Pull, route, install, and terminate structured cabling in commercial environments.
• Interface professionally with clients, adhering to AIS RealTime Hospital Etiquette.
• Organize and prioritize work, proactively solving problems with minimal supervision.
• Respond maturely to interpersonal team challenges, demonstrating sensitivity to the needs of team members.
• Identify and communicate implementation issues at customer sites to the Customer Service Engineer (CSE) or Customer Service Manager (CSM).
• Accurately record tasks, hours, and performance metrics.
• Perform post-implementation activities, achieving 50 successful LBI swaps per day throughout hospital facilities.
• Follow project plans and directions from the Customer Service Manager.
• Document and organize customer job files.
• Perform installations according to documented prodeedure.
• Utilize tools and software as required by the job.

Essential Requirements and Qualifications:

• Education: Minimum High School Diploma.
• Training: On-the-job training provided with many opportunities for training to become engineer level certified in may different processes of installing and maintaining RTLS networks.
• Experience: Proficiency in Windows 10 and advanced use of MS Office (Word, Excel, Outlook).
• Other Information:
• Valid driver’s license with a good driving record.
• Must pass a random drug screens and background checks.
• Ability to work in a healthcare setting and obtain necessary vaccinations.
• Physical capability: Lift, move, and transport up to 25 lbs. of equipment; walk up to 4 miles daily; able to climb a 3-step ladder; kneel, stoop, crouch, bend, and reach.
• Efficient communication skills for interacting with team members, partners, and customers.

Note: This job description is not intended to be all-inclusive. The employee will be required to perform other duties as assigned by their supervisor.

Job Types: Full-time, Contract

Pay: $36,000.00 - $56,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person