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Senior Mobility Specialist
AIRES LLC San Francisco, CA
$66k-86k (estimate)
Full Time | Social & Legal Services 2 Weeks Ago
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AIRES LLC is Hiring a Senior Mobility Specialist Near San Francisco, CA

Senior Mobility Specialist
San Francisco Bay Area, CA, USA Req #471
Thursday, May 9, 2024

Aires (www.aires.com) has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.

We Have...

  • An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
  • A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%
  • A high internal promotion rate and a full benefits package including a 401K match
  • Remote work environment

An excellent career opportunity is currently available for a Senior Mobility Specialist reporting to Aires West Coast Region.

This exciting opportunity is in a high growth environment where you will utilize your significant experience in customer service to facilitate the end-to-end relocation process for corporate transferees and families.

Position Responsibilities:

  • Counsels transferees on policy benefits.
  • Coordinates household goods services and family services.
  • Counsels and assists transferees with expense submission.
  • Collaborates with internal teams to ensure services are delivered accurately and timely.
  • Acts as a mentor and subject matter expert to less senior staff.
  • Provides transition file support to team when caseload distribution is required.
  • Participates in ongoing training initiatives to stay current on new systems and processes.

Required Qualifications:

  • High School Diploma/GED required; Associate's or Bachelor's degree preferred
  • 5 years of mobility consulting experience
  • 5 years of customer service experience providing service through the telephone and via email
  • CRP & GMS certifications preferred

Additional Qualifications:

  • Excellent customer service and administrative skills
  • Computer literacy with MS Office products, and ability to grasp proprietary software
  • Demonstrated ability to manage multiple competing tasks
  • Ability to follow policies and procedures
  • Can-do attitude
  • Genuine desire to help others
  • Team oriented mindset, with a strong sense of care and urgency
  • Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.

EOE AA M/F/Vet/Disability

Other details
  • Job Family Transferee Services
  • Job Function Mobility Specialist
  • Pay Type Salary
  • San Francisco Bay Area, CA, USA
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$66k-86k (estimate)

POST DATE

05/11/2024

EXPIRATION DATE

05/17/2024

WEBSITE

aires.org

HEADQUARTERS

TUCSON, AZ

SIZE

500 - 1,000

FOUNDED

1978

CEO

ASHLEY KUBIN

REVENUE

$10M - $50M

INDUSTRY

Social & Legal Services

Related Companies
About AIRES LLC

AIRES is proud to support people with disabilities and the elderly. We are committed to our mission statement of Helping people with disabilities live happy, healthy, & fulfilling lives. Since 1978 weve been promoting person-centered services that focus on the dreams, hopes, needs, and wants of the people we care for. We aim to provide legendary service by consistently promoting these values: EMPOWERMENT - Make it happen MUTUAL RESPECT - Be nice PASSION - Love what you do ACCOUNTABILITY - Own it TEACH - Lead by example HONESTY - Always have integrity YES WE CAN - Never give up All of our activ...ities and decisions, from direct care to administration, are directed and guided by these Values. Our 600+ employees work hard to continually champion these Values, to make them a real and constant influence in our professional and personal lives. Our approach to providing services can be summed up this way: we care for the people we serve like we would care for our very own family members. Services provided include: Residential Services (group homes, individual living arrangements); Day Programs & Vocational Rehabilitation; In-home Care Services; and Foster Care. If someone needs a service, we will find a way to provide it! More
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