The E-commerce Account Manager is responsible for creating and executing strategies to maximize sales and profitability for an online store. They will track KPIs and maximize revenue through product assortment, placement, and presentation. This role requires an experienced eCommerce manager with a demonstrated ability to effectively drive revenue and oversee and implement the company’s eCommerce goals and objectives for digital retail channels.

We are looking for an experienced eCommerce account manager with a demonstrated ability to effectively drive revenue and oversee and implement the company’s eCommerce goals and objectives.

Job Functions

· Achieve company revenue goals for assigned accounts​, demonstrate ownership for results.

· Plan assortments to drive incremental volume​.

· Work with Merchandisers to create compelling new listings​.

· Identify growth opportunities/white space in each account​.

· Analyze account revenue on a daily, weekly, monthly, and quarterly basis​.

· Report on hits, misses and further opportunities​.

· Work with internal teams to ensure availability of product and smooth fulfillment​

· Work with Advertising team and Account Management to create regular promotions and sponsored listings​

· Ensure positive customer experience and resolve issues as they arise with Customer Service representative

· Develop and implement merchandising strategies that support the company's goals and objectives

· Audit account listings daily with an emphasis on quality and accuracy, brand compliance, and inventory

· Monitor and report on the performance of product categories and individual listings

· Maintain an understanding of current trends, and consumer behavior, and provide recommendations for improving the e-commerce customer experience

Requirements:

· Bachelor's degree in Fashion Merchandising, Marketing, Advertising, Business, or a related field.

· 3-5 years of experience in ecommerce account management, preferred

· Experience in and track record of managing successful relationships with external partners

· Strong analytical skills, with the ability to interpret data to inform profitable decisions.

Excellent communication and collaboration skills.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Work Location: In person