SCOPE OF POSITION: Responsible for various technical and administrative functions within Human Resources. Provide internal and external customer service. Responds to inquiries regarding Company policies, procedures and programs related to all aspects of Human Resources. Liaison with various vendors and providers. Ensure compliance with state and federal employment laws. Support the organization’s mission, vision, and values by exhibiting the following behaviors: Honesty, Excellence Accountability, Respect and Teamwork. 

ESSENTIAL JOB FUNCTIONS:

1. Provide internal and external customer service including policy interpretation, problem resolution and general assistance.
2. Maintain employee files and ensure accuracy, consistency and security of files.
3. Perform data entry, organize, file and maintain departmental records, manuals and correspondence.
4. Perform routine audits of files, work products, data bases, etc...
5. Research policies and procedures as requested or directed.
6. Enter and maintain personnel actions in HRIS database, while ensuring data is accurate and current.
7. Research and prepare reports and presentations for Director and team members as requested. 
8. Coordinate employee relations activities.
9. Order flowers for AFMC employees in the event of an employee hospitalization or death in the employee’s family.
10. Assist in the performance evaluations process. 
11. Assist with benefit administration and with annual open enrollment.
12. Assist with new hire orientation and exit interviews as requested.
13. Complete employment verifications received on current and inactive employees.
14. Maintain background check log and re-verify background checks as needed.
15. Maintain employee and manager trainings as assigned or requested.
16. Verify renewal of employee licensures. 
17. Process and stock incoming departmental supplies maintaining adequate inventory for business needs. Initiate purchase requisitions as needed.
18. Write and coordinate Hub articles related to Human Resources.
19. Serve as back up to other Human Resources staff members, as needed.
20. Serve as witness or mediator to supervisors in employee issues as needed.
21. Follow AFMC, state and federal protocols regarding data confidentiality/security and HIPAA compliance.
22. Communicate needs and requests to other team members as appropriate.
23. Maintain a general working knowledge of assigned area activities and requirements.
24. Active participation in Administration Team meetings to address continuing education, skillset advancement and corporate administrative needs.
25. Meet with other Quality Management Committee members to stay informed, to offer direction and support for quality management. Five percent of your time is allocated to the Quality Management Committee.
26. Adhere to format, content and style guidelines, giving consideration to usability and ensuring accuracy, consistency, and quality.
27. Additional duties as assigned.

INTERNET REQUIREMENTS:

• Reliable, high-speed wireless internet service (Wi-Fi)
• KNOWLEDGE, SKILLS AND ABILITIES:
• Intermediate skill level with MS Office (Word, Excel, Outlook and PowerPoint).
• Type 50 wpm.
• Exceptional skills in business English and spelling are required.
• Ability to maintain confidentiality.
• Strong oral and written communication skills.
• Ability to read, interpret and apply laws, rules and regulations.
• Creativity.
• Customer service.
• Ability to meet deadlines.
• Attention to detail.
• Flexibility.
• Ability to work collaboratively and independently to achieve stated goals.
• Initiative.
• Ability to relate professionally and positively with staff, business partners, customers, constituents, recipients and the public.
• Ability to multitask.
• Ability to prioritize.
• Strong organizational skills.
• Problem solving skills.
• Professionalism.
• Project management skills.
• Strong public speaking skills.
• Ability to travel.
• Time management skills.

Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices):Mobility, reaching, bending, lifting, grasping, ability to read and write, ability to communicate with personnel, ability to remain calm under stress and ability to lift up to 30 pounds. Must be capable of performing the essential functions of this job, with or without reasonable accommodations.

EDUCATION:Required: High School Diploma 

EXPERIENCE:Required: One (1) to two (2) years experience in a Human Resources department.