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Who Are We?
Alexander Forrest Investments, (AFI) is a mid-sized, multifamily real-estate management company located in Columbia, MO. Here at AFI, we are experts in the acquisition, development, financing and management of real estate projects with over 60 multi-family properties in 15 states. Growth opportunities within the company are in abundance as we plan to DOUBLE in size over the next year.
Our VISION is to prosper all stakeholders.
Our MISSION is to exceed client expectations by providing unrivaled deal sourcing, underwriting, and asset management services for multifamily properties throughout the United States.
Our CORE VALUES are Excellence, Accountability, Collaboration, Efficiency, Innovation, Integrity, and Perseverance.
Job Summary
AFI is seeking to hire a charismatic, people-friendly, and energetic individual to serve as a Customer Service Specialist! This role is almost entirely Client/Customer-Facing and chosen applicant must feel very comfortable communicating eloquently about often complex and challenging issues. This role will be responsible for collating customer queries, collaborating with other AFI Staff to ensure prompt resolution of received issues, and communicate directly with Property Owners & other Stakeholders regarding various items.
Please Note - This is a PART-TIME position limited to no greater than 30 compensable hours per week. This position comes with a base salary that is based upon experience ranging between $20-$30/hr.
The responsibilities that are listed below are not all inclusive; however, they are indicative of the type of responsibilities normally performed by a member of the Customer Support & Success Team:
JOB DUTIES
QUALIFICATIONS
Alexander Forrest Investments, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Full Time
Consumer Services
$51k-66k (estimate)
01/05/2024
07/13/2024
DALLAS, TX
25 - 50
2014
RAYMOND M DIKUN
<$5M
Consumer Services
The job skills required for Customer Service Specialist include Customer Service, Attention to Detail, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.