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Exciting Opportunity: Customer Service Representative Position
Affinity Solutions, a leading client driven company, is actively seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. If you are passionate about providing exceptional service, resolving customer inquiries, and ensuring customer satisfaction, we invite you to apply for this rewarding position.
Position: Customer Service Representative
Location: Central Philadelphia
Job Type: Full-Time
Responsibilities:
Provide accurate and helpful information to customers regarding products, goods, and services.
Resolve customer issues and concerns by providing solutions with empathy and a commitment to customer satisfaction.
Collaborate with other team members to ensure seamless customer experiences.
Document customer interactions and transactions accurately in our system.
Identify and escalate priority issues to the appropriate department.
Stay informed about company products, services, and promotions to effectively assist customers.
Qualifications:
Previous customer service experience preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
Positive attitude and a passion for helping others.
Requirements:
High school diploma or equivalent.
Availability to work flexible hours, including evenings and weekends.
Ability to handle stressful situations with calmness and professionalism.
Eagerness to learn and adapt to new processes and technologies.
If you are a motivated individual with excellent communication skills and a commitment to providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our team and be part of a company that values its employees and is dedicated to delivering outstanding customer experiences.
Job Type: Full-time
Pay: $763.38 - $919.34 per week
Benefits:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
IT Outsourcing & Consulting
$39k-50k (estimate)
03/17/2024
03/27/2024
affinity.solutions
AUCKLAND, AUCKLAND
100 - 200
2005
Private
CASEY MELISSA ADAMS
$10M - $50M
IT Outsourcing & Consulting
Affinity Solutions provides loyalty programs for financial institutions, insurance companies and publishers.
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Customer Satisfaction, Empathy, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.