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Client Services Supervisor

Atlanta, GA | Full Time
2 Days Ago

Job Description

Overview

Are you ready to take on a challenge? We are in search of a take-charge problem solver with excellent customer service and communication skills to form part of our growing operations team!

Here at ACP, operations is at the heart of what we do! In your role, you will be helping our operations team by providing the needed scheduling support so that we can keep things running smoothly and get one step closer to fulfilling our mission: going above and beyond for our medically fragile patients.

 

This is an opportunity for someone who is hungry to learn new things every day but also has the initiative to take on tasks, assist other team members, and do what’s necessary to find answers and achieve results for our clients! Does this sound like you? If yes, we’d like to meet you.

Responsibilities

  • Develop and maintain sound relationships with ACP families & caregivers to ensure cohesive partnerships
  • Create schedules that keep our caregivers engaged while providing support to the families
  • Ensure all families and patients have complete and accurate schedules and monthly calendars are sent out by the required time each month
  • Communicate daily/weekly with every family and their assigned nurses to make sure they are aware of their schedules. This includes providing customer support to all parties regarding the scheduling system
  • Maintains on-call responsibilities per standard company practice
  • Appropriately communicate with all personnel through staff and departmental meetings as well as written and oral communications
  • Other duties as assigned

Qualifications

  • Bachelor's degree or 1 year of professional experience
  • Preferred experience in customer service
  • Good spoken and written communication skills

 

Advanced Care Partners is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Skills for Client Services Supervisor

The job skills required for Client Services Supervisor include Customer Service, Scheduling, Initiative, Communication Skills, Written Communication, Customer Support etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Supervisor. Select any job title you are interested in and start to search job requirements.

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Career Path for Client Services Supervisor

The following is the career advancement route for Client Services Supervisor positions, which can be used as a reference in future career path planning. As a Client Services Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Supervisor. You can explore the career advancement for a Client Services Supervisor below and select your interested title to get hiring information.

How to Become a Client Services Supervisor

If you are interested in becoming a Client Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Supervisor for your reference.

Step 1 Understand the job description and responsibilities of a Client Services Supervisor

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Step 2 Knowing the best tips for becoming a Client Services Supervisor can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Client Services Supervisor

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