Surgical practice is looking for a office supervisor to oversee the day-to-day operations and staff at its three offices. This person will actively promote high levels of patient relations and customer service in a cost-effective manner, as well as demonstrate and guide relationships among staff that promote professionalism and respect.

Candidate Experience: Previous staff management and office operations experience in a large healthcare / medical group practice setting. Overall awareness of medical record keeping, insurance pre-certification, coding, reimbursements and insurance company relationships. Successful candidates will be professional and self-motivated with a strong multi-tasking capability.

Primary Job Responsibilities:

Administrative:

• Manages daily operations of the office, coordinates and delegates the work activities and schedules of staff.
• Works with staff to develop and implement common clinic operational policies and procedures for records, forms, scheduling/pre-cert processes, etc.
• Administers practice policies and procedures in a consistent and timely manner.
• Recruits, hires, trains & cross trains, provides orientation for and supervises assigned clerical and clinical personnel in practice facilities and maintains proper staffing levels.
• Evaluates performance and recommends merit increases, promotions, and disciplinary actions when needed.
• Conducts office meetings and seeks opportunities for continuing education for the staff as needed.
• Ensures that office space, supplies, and equipment are provided and maintained appropriately for medical staff and patient care.
• Embraces and promotes the use of appropriate technology to streamline and improve operations.

Financial

• Manages internal billing process and coordinates with external billing company
• Manages accounts payables

Patient Care:

• Manages patient outcome tracking initiatives.
• Maintains strict confidentiality of personal health information following HIPAA policy and government regulation. Maintains and supports patient confidentiality among all staff members and outside contacts.
• Monitors and reports key performance indicators as identified by practice management team.

Education: Bachelor’s Degree or Associate degree or equivalent work experience Health insurance offered as well as paid time off and sick days.

Job Type: Full-time

Salary: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Office management in a healthcare setting: 3 years (Required)

Work Location: In person