What is Remix Logistics?

Remix Logistics provides cutting edge e-commerce fulfillment solutions. Our clients have access to quicker and cheaper shipping rates, on-demand support, best in class technology, and customizable fulfillment solutions that exceed customer expectations. We make shipping easy and that’s why some of the fastest growing e-commerce companies continue to grow with us.

What makes Remix Logistics unique is a partnership approach with our clients that builds trust and loyalty at all points of the supply chain. Our clients are able to rely on Remix Logistics to handle everything operations related, while they focus on their brand and drive sales growth.

What is our Director of Operations Role?

As a Director of Operations, you will play a pivotal role in optimizing the efficiency, organization, and productivity of our warehouse and business operations. You will be responsible for overseeing the day-to-day activities of our warehouse team with key responsibilities including; team leadership, inventory management, process improvement, hiring and training, resource management, performance monitoring and budgetary oversight.

Here is our vision of the ideal candidate:

● Have an outgoing personality and thrive in a high-energy/fast-paced environment.

● Highly organized and can easily adapt to change.

● Very strong verbal and written communication skills.

● Can think on your feet in a conversation- ask and answer questions with ease.

● Great at finding ways to motivate yourself and your teammates- team culture and momentum is how our team thrives!

● Extremely comfortable with a computer, learning new programs and skills.

● Have a "never stop learning" mentality and can apply it daily.

● Have had 1-2 years of experience in customer service, or other related fields or experiences.

Position Responsibilities:

● Oversee day-to-day operations of the warehouse, including receiving, storing, and order fulfillment.

● Develop and implement strategies to optimize warehouse efficiency, productivity, and accuracy.

● Maintain inventory accuracy through regular cycle counts, audits, and reconciliation procedures.

● Ensure compliance with safety regulations and company policies to create a safe working environment for all warehouse staff.

● Train, motivate, and supervise warehouse staff, including setting performance objectives, providing feedback, and conducting performance evaluations.

● Collaborate with other departments such as logistics, procurement, and customer service to ensure seamless operations and timely order fulfillment.

● Implement and enforce standard operating procedures (SOPs) to streamline processes and improve workflow.

● Utilize warehouse management systems (WMS) and other software tools to track inventory levels, monitor stock movements, and generate reports.

● Lead company’s technology integrations including configuring and managing connections and providers of APIs, EDI, and related systems.

● Manage vendor relationships, including coordinating inbound and outbound shipments, resolving discrepancies, and optimizing freight costs.

● Identify areas for continuous improvement and implement corrective actions to address operational inefficiencies.

● Monitor key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory turnover, and take proactive measures to meet or exceed targets.

● Prepare and analyze reports on warehouse performance, including productivity metrics, inventory levels, and operational costs, and present findings to senior management.

General Requirements/Qualifications:

● 5 years of warehousing or related experience.

● 5 years of using warehouse management software.

● Managed teams of 10 employees.

● Attention to detail.

● Ability to move/lift 50 lbs. unassisted.

● Ability to adapt to a changing environment.

● Ability to work independently and in a group setting

Position Type: Full-Time (40 Hours)

Job Level: 70

FLSA Status: Non-Exempt

Pay Rate (Salary): $95,000 - $125,000