Who we are looking for: The Sr. Manager, Operations - Capital is responsible for driving a team that is focused on key operational initiatives and projects across various business functions. This role works closely with senior leaders, influences key stakeholders across the organization, scopes and manages large projects, and provides thought leadership and strategic thinking. The Sr. Manager, Operations - Capital utilizes data to measure and report key metrics and identify new opportunity areas. This position plays a critical role in bringing new ideas and innovation to life across the business. The Sr. Manager, Operations - Capital deeply understands the needs of the business through a consultative approach, understands project lifecycle, and manages throughout those cycles. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experiencePartner with leaders across various business units to identify opportunities Develop the scope of projects and initiatives, and prioritize them to optimize the team’s effectiveness Develop detailed project plans to create structure for team’s initiatives, planning and coordinating activities and resources Maintain a deep level of operational and business knowledge through a consultative approach with various leaders throughout the organization by developing, fostering, and maintaining strong working relationships Manage, mentor, and develop a team through performance management and coachingEstablish goals, plans and related metrics; track progress and manage through obstacles to achieve program objectives Collaborate with Corporate Development team regarding future opportunities and integration of new business partners into ACVIdentify and apply best practices and continuous process improvementsPerform other duties as assigned What you will need:Ability to read, write, speak and understand EnglishBachelor’s degree required, MBA preferred 7 years progressive experience in leading projects and initiatives from conception to delivery3 years progressive leadership experienceDemonstrated ability to strategize and drive projects to completionAdvanced ability to manage all aspects of the project management life cycle for multiple projects at one time, to include those complex in natureStrong ability to adapt and address unique challenges in collaborative and creative wayAdvanced communication, organizational, analytical, critical thinking, and team building skills as well as advanced presentation, influencing, problem-solving and relationship management skillsAdvanced business operations knowledgeSix Sigma certification. Black-Belt certification a plusA self-starter perspective, thriving in a fast-paced, collaborative, and innovative high-growth environmentAbility to thrive in a data-driven business, with demonstrated ability to leverage analytics resources to produce, monitor and refine KPIs to drive business outcomes Compensation: $121,000-$135,000 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-KW1