19 Customer Service Specialist Jobs in Queen Creek, AZ
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Addictive Desert Designs is Hiring a Customer Service Specialist Near Queen Creek, AZ
DV8 Offroad is currently seeking a Customer Service Specialist. As a team and company we support a collaborative environment and value open participation from individuals with different ideas, experiences, and perspectives.
Responsibilities and essential job functions include, but are not limited to the following:
- Strong relationship building skills.
- Able to build rapport with current and future customers.
- Communicating with customers through various channels.
- Answer incoming phone calls and emails from customers with great attention to detail.
- Able to process return(s) documentations, corrections, and replacements accurately.
- Track orders and provide up to date status to customers, when applicable.
- Input new orders into the Company ERP system accordingly and accurately.
- Manage warranty claims, when applicable.
Knowledge, Skills, and Abilities
- Self-Motivated, Patient, and Communicative
- Maintains a positive, empathetic and professional attitude towards customers always.
- A strong willingness to work independently to acquire in-depth knowledge of our products.
- Good time management skills and able to prioritize different tasks each day.
- Ability to multitask in a fast-paced environment with rapidly changing priorities.
- Strong problem-solving skills.
- Strong internal and external verbal / written communication skills.
- Prior experience with Microsoft Word, Outlook, and Excel
- General knowledge and understanding of the automotive/offroad market, parts, and industry.
Summary of Experience and Education
- High school Diploma or GED required.
- Some college or the equivalent work experience preferred.
- Customer service, customer development, and/or business development experience a plus.
- Ability to read, write, and speak English fluently.
Benefits
- Health Insurance
- Dental Insurance
- Life Insurance
- Vision insurance
- Employee discount program
- Paid Time Off / Sick Time Off
- Referral program
Schedule
- Full-Time
- 8-hour shift
- Monday-Friday
Salary: DOE
Work Location: In-Person at our facility in Chandler, AZ
Job Summary
Full Time
$37k-46k (estimate)
11/08/2023
05/01/2024
addictivedesertdesigns.com
Mesa, AZ
25 - 50
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The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Written Communication, Life Insurance, Futures, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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Step 3: View the best colleges and universities for Customer Service Specialist.
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