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ctioNet has an immediate opportunity for a Help Desk Support Technician requiring a Public Trust clearance located in Gulfport, MS. In this role, you will be responsible for providing Help desk support to Department of Commerce desktop users, and for supporting, maintaining, and updating IT systems that are used in the Department of Commerce workplace, on research vessels, and on research aircraft.
The ideal candidate will be a proactive team player who can work both independently and within a team environment. Possess the ability to work in a challenging environment producing positive results that demonstrates a high degree of attention to quality, detail, correctness and deadlines in a multi-tasking, priority changing environment.
Must be able to work with a variety of people and departments and maintain confidentiality. Must be available to work and provide help desk support after normal business hours.
Responsibilities
Basic Qualifications
Activities include but are not limited to the following:
ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24 years of stellar past performance, ActioNet is the premier Trusted Innogrator!
Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
ActioNet is proud to be named as a Top Workplace for the eleventh year in a row (2014 - 2024). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation.
What's in It For You?
As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. Are you ready to make a difference?
ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
Experience level:
Schedule:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
IT Outsourcing & Consulting
$46k-57k (estimate)
04/23/2024
08/20/2024
actionet.com
VIENNA, VA
1,000 - 3,000
1998
Private
ASHLEY W CHEN
$200M - $500M
IT Outsourcing & Consulting
ActioNet is an Information Technology services firm specializing in cloud based solutions,cyber security and agile software.
The job skills required for Help Desk Support Technician (Tier I) include Help Desk, Service Desk, Help Desk Support, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Support Technician (Tier I). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Support Technician (Tier I). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Support Technician (Tier I) positions, which can be used as a reference in future career path planning. As a Help Desk Support Technician (Tier I), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support Technician (Tier I). You can explore the career advancement for a Help Desk Support Technician (Tier I) below and select your interested title to get hiring information.