Job Description Summary

The purpose of the Customer Service Representative (CSR) is to interact with customers to provide basic or scripted information in response to routine inquiries about products and services. The CSR may handle and resolve general complaints. This is a highly focused position to ensure that we understand and satisfy our customer’s needs. This position is the first point of contact for customers who have problems or concerns about our products or service. The goal is to give excellent customer service by providing a friendly, professional experience to all customers

Job Type: Full-time

Salary: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location

Why work with Action Plumbing, Heating, AC & Electric?

In addition to offering competitive pay and benefits, we are committed to furthering the career development of our employees. We believe in providing training and career development opportunities for employees who demonstrate a strong work ethic, think creatively, and manage time and projects efficiently and safely.

EEOC statement: Heartland Home Services and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.