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About us
Action Credit Loans is a loan company serving our Texas communities
Our work environment includes:
As a Customer Service Representative/Collector job duties include assisting the Branch Manager in maintaining a well-run and profitable office, interacting in a positive and effective manner with the public, obtaining confidential information for loan applications and answer any customer questions. Additional responsibilities may include, but are not limited to:
Responsibilities:
· Provide friendly excellent customer service to our customers in person and over the phone
· Take loan application and processes for approval/denial
· Receive and post payments
· Maintain and balance cash drawer daily
· Maintain delinquency standards
· Service past due accounts with dignity and respect to our customers and build solutions
· Make daily bank deposits
· Call approved and unmade application to close loan
· Maintain compliance with policies and procedures
· Network within the community to find and attract new customers
· Maintain an organized, clean and professional work environment
· Work closely with other team members and manager to obtain branch goals
· Other duties as assigned
Experience:
-Basic computer skills and be able to operate a calculator
-Must have a valid driver’s license with a reliable vehicle and valid proof of insurance
- Ability to work Monday – Friday
-Ability to speak English and Spanish preferred
-Stable work history
- Previous experience in a customer service role is preferred
- Familiarity with phone etiquette and effective communication techniques
We offer competitive compensation, including benefits such as:
- Health insurance coverage
- Paid time off and holidays
- Retirement savings plan options
-Bonus pay structure - Gas Allowance
If you have excellent communication skills, a strong attention to detail, and enjoy providing exceptional customer service, we encourage you to apply.
Job Type: Full-time
Pay: From $36,000.00 per year
Benefits:
Schedule:
Experience:
Work Location: In person
Full Time
$64k-85k (estimate)
05/13/2024
05/15/2024
The job skills required for Office Manager include Customer Service, Attention to Detail, Communication Skills, Effective Communication, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office Manager positions, which can be used as a reference in future career path planning. As an Office Manager, it can be promoted into senior positions as an Office Manager, Senior that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Manager. You can explore the career advancement for an Office Manager below and select your interested title to get hiring information.