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Patient Collections Specialist
$39k-49k (estimate)
Full Time | Ambulatory Healthcare Services 4 Weeks Ago
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Action Behavior Centers is Hiring a Patient Collections Specialist Near Austin, TX

Job Title: Patient Collections Specialist
Location: Austin, TX
Position Type: Full-Time, Non-Remote
Salary: Starting at $20/hr plus incentives based on overall collections
Job Description: We are seeking a highly motivated and experienced Patient Collections Specialist to join our team in Austin, TX. The ideal candidate will have 3-5 years of experience working in a medical practice setting and a proven track record of effectively contacting patients regarding their outstanding balances. As a Patient Collections Specialist, you will play a crucial role in ensuring timely and accurate collection of patient payments, thereby contributing to the financial health of our practice.
Responsibilities:
  • Contact patients with outstanding balances to discuss payment options and resolve any billing issues.
  • Maintain accurate records of patient accounts, payments, and communication.
  • Utilize Central Reach, Sales Force, and the Google suite of products to manage patient accounts and track collections efforts.
  • Collaborate with billing and administrative staff to address patient inquiries and concerns.
  • Follow up with patients regarding payment arrangements and overdue accounts.
  • Provide excellent customer service to patients while adhering to all HIPAA regulations and privacy policies.
  • Meet monthly collection goals and performance metrics.
Requirements:
  • Bachelor's degree preferred, but not required.
  • 3-5 years of experience in a medical practice setting, with a focus on patient collections.
  • Strong understanding of medical billing processes and insurance claims.
  • Excellent communication and negotiation skills.
  • Proficiency in Central Reach, Sales Force, and the Google suite of products.
  • Ability to work efficiently in a fast-paced environment and prioritize tasks effectively.
  • Attention to detail and accuracy in record-keeping.
  • Knowledge of HIPAA regulations and patient privacy laws.
  • Ability to work collaboratively with a diverse team.
Benefits:
  • Competitive salary with opportunities for performance-based incentives.
  • Health, dental, and vision insurance options.
  • Paid time off and holiday pay.
  • Professional development and training opportunities.
  • A supportive and collaborative work environment in a dynamic medical practice setting.
If you meet the qualifications and are excited about the opportunity to join our team as a Patient Collections Specialist, please submit your resume and cover letter detailing your relevant experience. We look forward to hearing from you!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$39k-49k (estimate)

POST DATE

04/10/2024

EXPIRATION DATE

06/09/2024

WEBSITE

actionbehavior.com

HEADQUARTERS

AUSTIN, TX

SIZE

25 - 50

TYPE

Private

CEO

RYAN N LAMBERT

REVENUE

<$5M

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for Patient Collections Specialist positions, which can be used as a reference in future career path planning. As a Patient Collections Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Collections Specialist. You can explore the career advancement for a Patient Collections Specialist below and select your interested title to get hiring information.