Job Title: Employee Benefits Analyst, Monday.com Department: Information Technology Location: Remote About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: As part of our growth, we have created this new role to serve as the Special Projects Analyst for Monday.com. The successful candidate must be capable of translating process and system needs into solutions, while tightly managing project plans and measuring and monitoring user adoption. The successful candidate will develop key relationships with the Employee Benefits teams and will serve as a role model of the Acrisure culture by listening carefully, identifying the root causes to needs or opportunities, and collectively developing recommendations and solutions. Responsibilities: In partnership with key stakeholders, assists in evaluating, analyzing, and maintaining the Employee Benefits Monday.com instance Understands and interprets business needs into processes, workflows, and system configurations. Serves as a resource to key stakeholders for system configuration, enhancements, upgrades implementation, interfaces, production, and training. Develops and maintains project plans for process improvement projects. Assess and reviews basic problems and system concepts into end user support solutions Partners with key stakeholders to create and implement end-user support solutions to ensure smooth adoption of new processes and systems (e.g., Training, Quick Reference Guides, etc.) Partners with cross-functional teams and process owners to develop process maps, communications, training, and change plans for process and system changes. Trains cross-functional teams via group presentations, individual tutoring or remote instruction on process and system use This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management. Requirements: Demonstrated ability to effectively perform in a fast-paced, dynamic work environment. Demonstrated ability to connect the dots and take the right steps as a result. Demonstrated self-starter; strong skills in taking initiative, organization, standing alone, flexing when needed, and dealing with ambiguity. Demonstrated exceptional relationship building and interpersonal skills. Demonstrated listening and internal consulting skills with ability to guide and influence outcomes. Demonstrated strong organizational and detail-oriented skills. Demonstrated ability to stand alone, e.g., self-motivated and results-driven. Demonstrated strong analytical, problem-solving, and decision-making/judgment skills. Experience managing internal databases and maintaining data integrity. Demonstrated strong verbal and written communication skills. Experience with continuously improving processes (end-to-end; inside and outside of technology) and configuring/implementing technology solutions. Knowledge/general understanding of insurance agencies and a plus Education/Experience: Bachelor’s degree in computer science, or the recognized equivalent in education and experience required. Minimum of 1 year of experience building and maintaining boards and advanced workflows in Monday.com, required. Minimum of two years of experience with configuration and/or data management support, preferred. Minimum of two years technical training and documentation experience, preferred. Prior Employee Benefits agency experience, preferred. Demonstrated proficiency with Microsoft Office (MS Project, Visio, Word, Excel and Power Point) Benefits & Perks: Competitive Compensation Industry Leading Healthcare Savings and Investments Charitable Giving Programs Offering hybrid work option Opportunities for Growth Parental Leave Generous time away Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh. For more, visit www.Acrisure.com or learn more here. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department. There are amazing opportunities for talented people in every part of our business. We invite you to find your next great opportunity with us. 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