Overview:
We are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for overseeing all aspects of our automotive service department. This is a leadership role that requires strong technical knowledge, exceptional customer service skills, and the ability to effectively manage a team.

Duties:
- Manage and supervise the daily operations of the maintenance of the building
- Ensure efficient workflow and timely completion of repairs and services
- Monitor and maintain high levels of customer satisfaction by addressing any concerns or issues
- Collaborate with other departments to ensure smooth coordination of services

Requirements:
- Previous experience in automotive service management or a similar role
- Strong technical knowledge of automotive repair and maintenance procedures
- Excellent leadership and team management skills
- Exceptional customer service abilities with a focus on building long-term relationships
- Proficient in service writing and estimating repairs
- Familiarity with tire service, brake repair, shocks/struts, oil changes, and other automotive services
- Strong sales skills to promote additional services or products to customers
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

We offer competitive compensation based on experience.

If you are a motivated individual with a passion for providing exceptional customer service and leading a successful team, we encourage you to apply for this position. Join our team today!

Job Type: Full-time

Pay: $52,000.00 - $63,000.00 per year

Benefits:

• 401(k)
• Employee assistance program
• Paid time off
• Retirement plan

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Frederick, MD 21703: Relocate before starting work (Required)

Work Location: In person