Description

**HIRING NOW!** Apply today to be part of our community of caring.

ACC Senior Services is an award-winning not-for-profit provider of culturally sensitive senior care and services in the Sacramento region. Based out of the Greenhaven/Pocket neighborhood of Sacramento, and with over 50 years of experience, ACC offers a continuum of supportive services for older adults and their family caregivers. At ACC we provide older adults with the comforts of home, the care of family.

Eligible team members may elect the following benefits:

• Medical, Dental, and Vision benefits (Kaiser & Sutter plans available)
• Generous Paid Time Off (PTO)
• Company Paid Life Insurance
• 403(b) Retirement Program
• Employee Meal Options
• Employee Discount Program (BenefitHub)
• Employee Recognition Programs
• Employee Assistance Program (EAP)
• Employee Referral Program

GENERAL SUMMARY: This position works with senior program participants, volunteers, staff and community partners to help implement services to older adults in the community as part of ACC’s Home and Community-Based Programs (HCBP). The HCBP offer programs and services that promote health, wellness, and independence for older adults and their caregivers. We provide seniors with a point of contact for information and referrals as well as coordination with needed services throughout the region.

The Home & Community-Based Program Coordinator spends 30% of their time managing the ACC Community Center’s Front Desk and Welcome Center. The Program Coordinator position is an hourly (non-exempt) level position and reports to the HCBP Administrator and Program Manager.

RESPONSIBILITIES:

• Coordinates Program daily operations including administrative support, recruitment, training and scheduling of participants and volunteers, and providing direct services as needed.
• Helps to maintain program forms, data input, and data collection.
• Networks with community partners for shared programming, resources, and referrals.
• Represents ACC and ACC Programs during special events, community fairs, and other outreach opportunities.
• Assists with media production including print, social media, livestreaming, recordings.
• Works with Front Desk staff, volunteers, interns to maintain lobby and Welcome Center areas; manages incoming phone calls and community center walk-ins; provides excellent customer service; supports program needs and special projects.
• Receives Resource Specialist training and certification to provide enhanced information and referral services in person and over the phone.
• Uses program databases; maintains and updates participant and volunteer information in order to create accurate reports.
• Assists with grants and donor solicitations to provide program funds and in-kind donations.
• Maintains a strong understanding of ACC HR, Accounting, Fund Development, and Programs services, functions, and staffing.

Qualifications

QUALIFICATIONS:

• Bachelor’s degree or equivalent work experience in program planning and development, social services or related field preferred but not required.
• Effective verbal and written English communication skills. 
• Experience working with older adults; organizing programs highly desired.
• Proficiency with Word, Excel spreadsheets, Outlook, data entry, social media, Google Meets/Zoom.
• Must be flexible and willing to work occasionally on weekends or evenings as needed.
• Available to travel periodically. Must have reliable transportation.