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Operations Team Lead
Academy Sports + Outdoors
Academy Sports + Outdoors Overland Park, KS
$46k-57k (estimate)
Full Time | Retail 4 Weeks Ago
Save

Academy Sports + Outdoors is Hiring an Operations Team Lead Near Overland Park, KS

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Store 187 - Overland Park - Overland Park, KS
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Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring a fast, friendly customer service, to be able to navigate the abundance of choices Academy has to offer, in addition to impacting customer satisfaction, store profitability, and Academy’s Mission.

The application process will require completion of a video introduction through the HireVue Digital Assessment that will allow you to share more than what is presented on your resume or application. We want to give you the opportunity to express your passion for sports and outdoors, and helping our customers. Follow these steps to complete your application:

1. Complete online application, you will receive an email from Academy confirming submission.

2. Once your online application is complete, you will receive an email from HireVue with instructions to complete the HireVue Digital Assessment

Should your background and experience align with the qualifications for the position, you may be contacted by a member of store leadership.

Job Description:
Click the link(s) below to see each individual positions full job description:

Sales Team Member Positions:

  • Outdoor Enthusiast
  • Sales Team Member Apparel
  • Sales Team Member Fishing and Hunting
  • Sales Team Member Footwear
  • Sales Team Member Sports
  • Store Cashier/ Lead Cashier

Logistics/Merchandising/Operations Positions:

  • Asset Protection Team Member
  • Custodian
  • Inventory Control Team Member
  • Merchandising Team Member
  • Receiving Team Member

Education:

  • High school diploma or general education degree (GED) preferred.
  • Associates or Bachelor’s in Criminal Justice preferred (Asset Protection Team Member Only)

Work Experiences:

  • Previous related work experience preferred.
  • Operating POS equipment, symbol, and telephone preferred. (Cashier Only)
  • In-direct support of people and processes to drive operational excellence and expected sales targets. (Cashier Only)
  • 4 years of personal experience with the outdoors hobbies, interests and skill sets; fishing and hunting experience preferred. (Outdoor Enthusiast Only)
  • CPR and First Responder certification is a plus. (Asset Protection Team Member Only)
  • Loss Prevention or Criminal Justice background is a plus. (Asset Protection Team Member Only)

Skills:

  • Excellent customer service orientation.
  • Ability to connect, build rapport and engage with our customers that bond with friends, family, and community through the challenge of sports and outdoor pursuits; bilingual a plus.
  • Effective problem solving and communication with customers and team members.
  • Ability to execute multiple tasks with superior organizational skills and detail orientation.
  • Read, interpret and follow documents such as safety rules, operation and maintenance instructions, plan-o-grams and procedure manuals.
  • Proficiently use basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form.
  • Operate and coach others on the use of POS equipment, symbol and telephone (Cashier Only)
  • Writes routine reports and correspondence (Cashier Only)
  • Working knowledge of inventory software and order processing systems. (Cashier Only)
  • Passionate and well-versed in the variety of outdoors hobbies, interests and skill sets such as fishing, hunting, competitive shooting, and camping. (Outdoor Enthusiast Only)
  • Must meet federal and state requirements for selling and procession firearms transactions. (Fishing and Hunting Sales Team Member Only)
  • Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). (Fishing and Hunting Sales Team Member Only)
  • Proficiently use equipment such as basic hand tools, receiving and cleaning equipment.
  • Provide prompt, friendly customer service to all team members and customers.
  • Emergency response procedures
  • Strong situational awareness and observation skills

Responsibilities:

  • Please see job description for more details.

Physical Requirements & Attendance

  • Ability to work flexible schedules such as nights, weekends, and holidays based on business needs.
  • Acceptable level of hearing and vision to perform job duties
  • Adhere to company work hours, policies, procedures and rules governing professional staff behavior
  • Frequently required to walk, reach, and talk.
  • Occasionally required to sit, climb, balance, stoop, kneel, crouch, push and pull.
  • Constantly lift up to 10 pounds and occasionally lift up to 60 pounds.
  • Constantly stand, handle, use fingers to grasp and use repetitive motions (hands, wrist and fingers).
  • Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

PLEASE NOTE: As a part of the application process you will be required to take a HireVue digital video assessment for every application submitted.

Full time

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation or any other category protected by law.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Ability to Relocate:

  • Overland Park, KS 66214: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$46k-57k (estimate)

POST DATE

03/28/2024

EXPIRATION DATE

07/25/2024

HEADQUARTERS

KATY, TX

SIZE

7,500 - 15,000

FOUNDED

1938

TYPE

Private

CEO

KEN C HICKS

REVENUE

$5B - $10B

INDUSTRY

Retail

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The following is the career advancement route for Operations Team Lead positions, which can be used as a reference in future career path planning. As an Operations Team Lead, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Team Lead. You can explore the career advancement for an Operations Team Lead below and select your interested title to get hiring information.

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If you are interested in becoming an Operations Team Lead, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Team Lead for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Team Lead job description and responsibilities

Operations Team leads basically deliver messages from higher up on the ladder.

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The leader plays the role of a supervisor and evaluates every aspect of work done by the operations team and certifies productions before they are taken for use by clients to avoid complaints.

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A Operations Team Leader oversees a group of employees and motivates them to do their job efficiently.

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Maintain clear and accurate operations documents and procedures for reference purposes.

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Facilitates processes to establish programmatic objectives and workplans serving the operations of the department.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Team Lead jobs

A good operations team leader addresses differences and conflicts among workers as they arise.

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As a Operations Team Lead you must have the ability to work with multiple technical support teams, vendors and various telecom service providers.

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Have strong managerial ability to lead a team to success.

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Having solid experience with activities such as supply chain, quality, and operations would give you advantage for this role.

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Outstanding operations team leads are accountable, trustworthy, and able to build lasting relationships with their teams.

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Step 3: View the best colleges and universities for Operations Team Lead.

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