You haven't searched anything yet.
We have a client hiring for a help desk support agent. The role offers benefits such as dental, medical, etc.
Job Summary
The Product Support Representative has the primary responsibility within the call center for providing internal and external customer support for Philips Respironics compliance monitoring product line. Beyond the primary call center job functions, this position will also provide customer support during new installations. These data migration/installation activities include the following:
Roles & Responsibilities
Additionally, the role will assist customers with maximizing the utility of Care Orchestrator software by appropriately configuring the software and training end-users to meet individual customer needs. This position will also work closely with the software engineering team to resolve escalated customer issues and determine requirements for future releases, as well as assist with testing future releases before launch.
The successful candidate will demonstrate:
Minimum Qualifications
OTHER REQUIREMENTS:
This position performs in a standard call center environment which includes a scheduled shift rotation covering 8 am-8 pm Monday through Friday. Limited travel (5%) which could require the setup of equipment up to 25 lbs. Requires a demonstrated proficiency in the use of standard office equipment – including computers.
Other
$73k-95k (estimate)
04/20/2023
05/14/2024