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Position : Help Desk/Technical Support Eng III
Location : Murrysville, PA, 15668 (Hybrid )
Compensation: $23/hr on W2
Summary
Title: Product Support Representative –Software Support Services
The Product Support Representative has the primary responsibility within the call center for providing internal and external customer support for Philips Respironics compliance monitoring product line (Care Orchestrator) Beyond the primary call center job functions, this position will also provide customer support during new installations.
Rotating schedule, 8am-8pm to be discussed during interview process
Hybrid role, candidates must be able to be onsite at 1010 Murry Ridge Ln. Murrysville, PA on a regular cadence TBD by hiring manager in the interview process. Typically 3 days/week.
Roles & Responsibilities
These data migration/installation activities include the following:
Additionally, the role will assist customers with maximizing the utility of Care Orchestrator software by appropriately configuring the software and training end-users to meet individual customer needs. This position will also work closely with the software engineering team to resolve escalated customer issues and to determine requirements for future releases, as well as assist with testing future releases prior to launch.
BEHAVIORS: The successful candidate will demonstrate:
GROWTH: The successful candidate will:
Minimum Qualifications
EDUCATION:
EXPERIENCE:
PROFESSIONAL OTHER REQUIREMENTS:
Job Type: Contract
Pay: $20.18 - $23.00 per hour
Experience level:
Schedule:
Ability to Relocate:
Work Location: Hybrid remote in Murrysville, PA 15668
Contractor
$71k-91k (estimate)
04/26/2024
08/22/2024
www.talentmoversinc.com
Mc Lean, Virginia
<25
Diane Caballa
The job skills required for Help Desk Technical Support include Help Desk, Customer Service, Technical Support, Problem Solving, Operating System, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technical Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technical Support. Select any job title you are interested in and start to search job requirements.
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