Job Description This position will work closely with developers and operations teams within the Transfer Agent (TA) to form business insights and facilitate initiatives on automation and process enhancements. This includes meeting with internal operations teams to understand business requirements and working with developers to create technical specifications. This position is also responsible for understanding complex business processes in order to document workflow, identify areas of risk, and deliver optimal solutions. The key job responsibilities include, but are not limited to: Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions Leading ongoing reviews of business processes and developing optimization strategies, i.e., RPA Effectively communicating insights and plans to cross-functional team members and management Ensuring solutions meet business needs and requirements Serving as a liaison between business units and developers Monitoring deliverables and ensuring timely completion of projects What is the professional development value of this role, i.e. what learning and professional growth does the role offer the candidate? This is an opportunity to learn a variety of critical business processes across the Transfer Agency and contribute directly to impactful initiatives shaping the future of ABIS. This individual will be immersed in different functions within Operations and enhance their knowledge of the organization and industry. Job Qualifications (The ideal candidate should have the following): Qualifications, Experience, Education: The ideal candidate should have a bachelor’s degree or equivalent in Finance, Economics, or another relevant discipline that provides an understanding of the financial markets 2-3 years’ experience in Operations with emphasis on data analysis or data management Skills: Strong understanding of business processes and functions, with the ability to analyze and document complex workflows. Excellent verbal and written communication skills, with the ability to present complex information in a clear and concise manner between developers and Operations teams Ability to work closely with developers and technical teams to translate business requirements into technical specifications Strong problem solving and analytical skills – exceptional attention to detail, with the ability to identify and mitigate risks quickly and effectively Ability to work in a fast paced, dynamic, and changing environment with daily collaborations on initiatives with various technical and operations teams Organized and thorough - Establishes priorities and follows through on tasks to completion. Ability to work independently and as part of a team, with a strong focus on delivering results. Special Knowledge: Knowledge of various automation technologies such as Robotic Process Automation (RPA) and SQL a plus San Antonio, Texas We are a leading global investment management firm offering high-quality research and diversified investment services to institutional clients, retail investors, and private-wealth clients in major markets around the globe. With over 4,000 employees across 51 locations operating in 25 countries and jurisdictions, our ambition is simple: to be the most trusted investment firm in the world. We realize that it's our people who give us a competitive advantage and drive success in the market, and our goal is to create an inclusive culture that rewards hard work. Our culture of intellectual curiosity and collaboration creates an environment where you can thrive and do your best work. Whether you're producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business or providing thoughtful advice to our clients, we are fully invested in you. If you're ready to challenge your limits and empower your career, join us! AB does not discriminate against any employee or applicant for employment on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital status, citizenship status, sexual orientation, gender identity, military or veteran status or any other basis that is prohibited by applicable law. AB’s policies, as well as practices, seek to ensure that employment opportunities are available to all employees and applicants, based solely on job-related criteria. Please be advised that AB does not solicit confidential information from job applicants during the screening process, nor extend job offers without the candidate participating in a series of interviews to be properly considered for an open role. If you receive requests for confidential information, outside of the formal interviewing process even if the person asserts that they represent AB, we encourage you not to reply.