Join our team at AAMCO Transmissions and Total Car Care.

We are looking for an experienced Manager or someone willing to learn to join our team.

A Customer Service Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships, and managing the technical team.

MUST-HAVES:

• Outgoing personality
• Able to manage technicians/mechanics
• MUST be professional with team and customers
• Able to multi-task
• Must be able to work Monday to Friday 7:45 am to 5:15 pm
• Must have some experience in the automotive industry

Position Responsibilities:

• Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet, and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• Daytime work hours
• Growth opportunity

Job Requirements:

• Minimum of 3 years of sales experience
• Excellent closing skills on the phone and in-person
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• Medical insurance
• Paid time off
• 401K
• Professional development assistance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Are you extremely confident in your ability to talk with potential customers and close the sale or set an appointment?
• Are you organized and comfortable interacting with technical team members.

Experience:

• Sales: 3 years (Required)

Work Location: In person

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• Monday to Friday

Ability to Relocate:

• Clearwater, FL 33756: Relocate before starting work (Required)

Work Location: In person