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Customer Service Rep
$35k-44k (estimate)
Full Time 2 Months Ago
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Remote Connected Care is Hiring a Customer Service Rep Near Clearwater, FL

The RPM Customer Service Rep completes referrals, schedules telehealth virtual appointments for patients with Remote Connected Care (RCC) Clinician, and works hands on with medical equipment to be provided to patients for remote patient monitoring (RPM) programs.
  • Communicates with patients for the purposes of answering questions, resolving technical problems, and supporting RPM compliance
Job Responsibilities:
  • Inbound and outbound manual calls
  • Patient compliance with remote patient monitoring (RPM) program
  • Answers questions and provides customer education regarding RPM program
  • Documents calls and enters customers' orders in computerized record keeping system
    • Verifies and updates demographic information such as address and telephone number
  • Works hands on with medical equipment to be shipped to patients
Requirements:
  • Proficiency in utilizing multiple patient management systems
  • Read and analyze documents such as patient orders and insurance verifications
  • Be familiar with cellular and Bluetooth devices
  • Be familiar with patient vital recordings
  • Effectively communicate with co-workers and patients alike
  • Work as a team and multitask
  • Simple calculations for customer financial responsibility
  • Apply common sense understanding to carry out oral and written instructions

Education and Experience:

  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
  • Computer entry experience required

Physical Demands:

The employee must occasionally lift and/or move up to 25 pounds.

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

05/13/2024

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Remote Connected Care
Full Time
$69k-87k (estimate)
3 Months Ago

The job skills required for Customer Service Rep include Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.

American Power & Gas
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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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