Licensed IBH Program Manager

Are you passionate about transforming healthcare by integrating behavioral health into the overall patient experience? Join us in enhancing health outcomes and improving patient experiences.

As the IBH Manager, you will play a pivotal role in coordinating client care and ensuring the highest standards of quality and productivity. Your responsibilities include monitoring services to meet client needs and delivering direct behavioral health services in a clinic setting. Collaborating with AACI programs, you will champion an integrated program delivery approach.

What We Offer:

• Signing Bonus: A warm welcome to our team!
• Generous Paid Time Off: 12 Paid Holidays, including a Floating Holiday, Paid Vacation, and Sick Time.
• Comprehensive Benefit Plan: Choose from four Health Plan Options, with 95% of premiums covered!
• Retirement Benefits: 403(b) Retirement Plan with a match.
• Investing in Your Future: Eligibility for the State Loan Forgiveness Program and the HRSA Loan repayment program!
• Wellness: Free access to Headspace mindfulness app. 

Duties and responsibilities

Management

• Oversee contract fulfillment and monitor progress on quality and care metrics and deliverables.
• Conduct monthly chart audits to ensure proper documentation and standard of care and in coordination with staff and Q/I team.
• Prepare timely and accurate reports per contract requirements.
• Supervise and evaluate the performance of the staff to ensure capacity and appropriate case assignment.
• Monitor and evaluates outcome data and reviews information to identify strengths and address areas of improvement.
• Provide education and outreach to the community about the relationship between medical and psychological systems, and services offered by the IBH.
• Represent IBH Program and AACI with funders, program monitors, at association meetings, and conferences.
• Provide and participate in clinical supervision, consultations, and trainings.
• Liaise with AACI management and staff to inform potential strategic and programmatic ideas and direction.
• Assist with grant writing and reporting as necessary for programmatic operations.

Direct Service

• Provide culturally sensitive, client centered individual/group/family counseling and rehabilitation services.
• Develop culturally relevant assessment and treatment plans.
• Document and maintain clinical records per appropriate standards and regulations.
• Facilitate integrated care with AACI programs through brief consultations and ongoing communication to coordinate care.
• Participate in clinical quality improvement processes including peer reviews, data collection, health outcomes reporting, clinical audits, program evaluation.
• Complete and maintain LPS 5150 Authorization certification and provide officer of the day support.
• Complete other duties and related projects as assigned.

Qualifications

Qualifications

Education & Experience:

• Licensed Social Worker or Licensed Psychologist in the state of California
• Master’s level degree in social work or psychology.
• Four years or more of post-license clinical experience in Integrated Behavioral Health, Specialty Mental Health, and/or Brief Therapy Models.
• One year or more of supervisory and managerial experience.

Knowledge, Skills, & Abilities:

• Ability to perform the duties described above.
• Ability to lead, direct and manage clinical staff.
• Knowledge of DSM-V criteria for diagnosing behavioral health illnesses.
• Knowledge of laws and ethical standards pertaining to clinical care.
• Experience with electronic health records.
• Knowledge of Improving Mood Promoting Access to Collaborative Treatment (IMPACT) Model of Care and Managed Care Models preferred.
• Oral and written fluency in English required; Bilingual skills in a second language (particularly Spanish, Mandarin, Vietnamese) desired but not required.

Competencies:

• Ability to communicate well with people of diverse cultural professional and experiential background.
• Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.

Working conditions

Work is conducted in an office environment inside a standard clinic setting. Basic safety precautions and use of protective clothing or gear may be required. Occasional evenings and weekend work is required.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to regularly sit for extended periods of time and regularly operate a computer and use manual dexterity for tasks such as keyboarding. The mental demands of the job include continuous comprehension, reasoning and decision making, interpreting, and analyzing data, organizing, reading, writing, and resilience.

AACI is an Equal Opportunity Employer