Job Title: Sales Coordinator

Department: Sales
Reports to: Director of Sales

Effective Date: 6/27/2023

AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies.

Sales Coordinator Job Summary:
As a Sales Coordinator at AA Metals, you will play a vital role in supporting the sales team and ensuring smooth operations within the sales department. You will be responsible for managing administrative tasks, coordinating sales activities, and providing excellent customer service to clients. Your attention to detail, organizational skills, and ability to multitask will contribute to the overall success of the sales team and the company.

Sales Coordinator Benefits:

• Competitive compensation
• Employer paid health premiums
• Employer paid short-term and long-term disability insurance
• 401k with employer matching
• Tuition Reimbursement Program
• Onsite corporate gym
• Company events and employee perks throughout the year

Sales Coordinator Duties/Responsibilities:
• Receive and process customer orders accurately and efficiently, ensuring all required information is complete.
• Coordinate with the purchasing and logistics teams to ensure timely delivery of orders.
• Provide exceptional customer service by responding to inquiries, resolving complaints, and addressing customer concerns promptly and professionally.
• Build and maintain strong relationships with clients to foster customer loyalty.
• Assist the sales team in managing and organizing their schedules and appointments.
• Coordinate sales meetings, conference calls, and presentations.
• Prepare sales-related documents, reports, and presentations as needed. (Inventory reports, open sales order reports, etc…)
• Maintain and update the customer database, ensuring accuracy and completeness of customer information.
• Track and analyze sales data, prepare sales reports, and provide regular updates to the sales team and management.
• Collaborate with the sales team to generate sales leads, follow up on inquiries, and prepare sales quotes.
• Assist in the preparation and coordination of sales contracts, proposals, and documents.
• Conduct research on industry trends, competitor activities, and market conditions to identify potential sales opportunities.
• Provide feedback to the sales team and management regarding market developments and customer preferences.

Sales Coordinator Required Skills/Abilities:
• Excellent negotiation and communication skills, with the ability to build and maintain
relationships.
• Analytical mindset and proficiency in data analysis tools and techniques.
• Familiarity with procurement software and enterprise resource planning (ERP) systems.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Must possess excellent interpersonal and communication skills, be able to multitask,
prioritize, and be dependable and reliable.
• Previous experience in sales administration preferred.
• Competency with Microsoft Office products and sales software.

Sales Coordinator Education and Experience:
• High school diploma or equivalent (bachelor’s degree in business or related field
preferred)
• Proven experience as a sales coordinator or in a similar administrative role
• Knowledge of the metal industry and its products (steel, aluminum, etc.) is highly
desirable
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)
• Exceptional communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Strong problem-solving and decision-making abilities
• Flexibility to adapt to changing priorities and deadlines

Note: This job description is intended to provide a general overview of the position and should
not be interpreted as a comprehensive list of all responsibilities,