Field Service Manager

Are you skilled at cultivating customer relationships to foster business expansion? Do you thrive in a fast-paced setting, embracing a daily variation of work? See yourself as a servant leader with experience in steering high-performing teams.

Walk in the Shoes of the Field Service Manager

Envision a day when you mold success. Your domain is the Concord territory where you unearth the equipment's potential and introduce fresh avenues for gas recovery, propelling growth. While leading a team of technicians, you seamlessly merge customer service with mentoring, cultivating excellence. Your strategy involves broadening the client base and collaborating with colleagues across the US network to spark innovative business ideas and fulfill customer demands.

Who are we?

A-Gas is the global expert in the supply and full life-cycle management of specialty chemicals and gases, providing refrigerants, blowing agents, fire protection agents, and carbon credit offsets to our customers around the world. Rapid Recovery is the company's service division and the number-one provider of refrigerant recovery services for the HVAC, refrigeration, demolition, and marine industries. With industry-leading recovery, reclamation, and gas processing technologies, A-Gas continues to lead the industry in developing cutting-edge solutions designed to protect the environment. For more information on A-Gas, and our environmental journey, please go to www.agas.com/us.

Key Responsibilities

• Meet gas recovery and buyback goals
• Build and maintain client base
• Partner with the Sales and customer teams to retain and build new customers
• Provide leadership and coaching to Field Service Technicians
• Receive and respond to calls from customers regarding scheduling work, service issues, and resolving customer concerns
• Have the technical ability and aptitude to complete service jobs as required (performing refrigerant recoveries)
• Utilize Salesforce for customer management
• Uphold Safety to Zero Harm Standards

Qualifications

• College degree. In lieu of a degree, 3 years of relevant experience
• At least 21 years old with a valid driver's license and clean driving record
• Ability to obtain CDL Class C with hazmat endorsement
• Ability to obtain EPA universal certification within 14 days of employment
• Work flexible hours
• Able to lift at least 50 pounds
• Must be intermediate to advanced in Microsoft suites (including Microsoft Teams, Power BI, and Outlook)

Why A-Gas?

Pay will be commensurate with experience. The targeted annual salary is $63,000 - $85,000 depending on experience with a highly competitive commission plan. This role includes a company-provided truck with the necessary tools and equipment for success.

A-Gas offers generous benefits including medical, dental, vision, paid holidays, paid time off (PTO), a 401(k), company-paid short-term & long-term disability, life insurance, training initiatives, professional certifications, and a tuition reimbursement program. It is an exciting time to be a part of A-Gas, come grow with us!

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.