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Salary: $17.00 per hour Commission
Need - 1 Customer Service Consultants
Job Type: Full-time
Expected hours: 40 per week
Call Center / In-person / Office
Need someone who has 3 years experience in a call center and is able to work in a dynamic environment. Need a candidate who understands the importance of having great punctuality / attendance and has the capability of setting and maintaining priorities and objectives. Collaborate with manager to solve work-related problems. Must be aware work schedules, department goals and objectives. Answer incoming calls, enter phone, web and fax orders into our computer system.
Provide information about products and services, to take orders, or to obtain details of complaints. Recording details of inquiries, complaints, and comments, as well as actions taken. Resolve customers' problems, refer unresolved customer grievances to designated departments for further investigation.
Locate and correct data entry errors, or report them to manager. Other duties as assigned.
The Essential Competencies:
Problem solving and excellent oral and written communication skills. Have the ability to listen, take action, manage time/timeliness, knowledge of company strategy/understand company values, integrity and trust, flexibility, work independently and with a team, collaborate across departments, relationship builder with strong service attitude, anticipate needs of company and department and uses time efficiently and is able to prioritize.
Job Duties:
Other duties as requested
Communication method(s) used:
Values:
Respect
Embraces diversity
Transparency
Self starter that takes ownership of tasks
Benefit Conditions:
This Job Is:
Work Remotely
Work Location: One location
Benefits:
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Business Services
$32k-41k (estimate)
02/25/2023
05/10/2024
aaopticalcovisionexpo.com
MCKINNEY, TX
50 - 100
1998
Private
MICHELLE WARD
$10M - $50M
Business Services
The job skills required for Customer Service Consultant include Customer Service, Problem Solving, Products and Services, Written Communication, Call Center, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Consultant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Consultant positions, which can be used as a reference in future career path planning. As a Customer Service Consultant, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Consultant. You can explore the career advancement for a Customer Service Consultant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Consultant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Consultant job description and responsibilities
Administer all customer orders, provide appropriate consultation to customer for various products and services and place order accordingly.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Consultant jobs
Prior work experience as a Customer Service Consultant will be an added benefit to the candidates.
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Understand the customer’s expectations.
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Deliver contextual-based support.
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Strong communication skills, the ability to work under pressure, a commitment to customer service and computer skills are a necessity for this position.
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Customer Service Consultant focus on deepening their product knowledge and sharpening their customer support skills.
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Step 3: View the best colleges and universities for Customer Service Consultant.