Provide general reception services and office support by greeting and assisting visitors. Handle incoming and outgoing communications and is an ambassador for 2Life Communities tenants and staff.

This position is scheduled for 17.5 hours per week

ESSENTIAL JOB FUNCTIONS :

• Provide a welcoming and supportive atmosphere for residents, guests, and visitors entering 2Life and act as an effective liaison for all those seeking to access information and services.
• Provide general reception services by answering the telephone and greeting visitors positively, courteously, and respectfully.
• Handle all incoming packages and the process for noting package arrivals, including contacting tenants to notify them that a package / mail has arrived for them and is picked up from the lobby area promptly.
• Maintain inventory of office supplies, including coffee and other refreshment supplies track and order supplies as necessary.
• Provide general administrative support, including but not limited to data entry, documentation, printing, photocopying, faxing, scanning, distributing notices, and filing.
• Maintain a proper and user-friendly filling and document control system for recording and tracking all documents relevant to the operation of the front desk.
• Create and maintain valuable databases for future tracking of guests, providers, and collaterals who work with and support 2Life.

OTHER DUTIES AND RESPONSIBILITIES :

• Manage the process of informing and providing individuals with contact information if their cars are towed from our parking lots.
• Performs additional duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES :

• Excellent communication skills.
• Comfortable with a diverse population of older adults in residential setting; previous experience preferred.
• Experience with Microsoft Office Suite and general computer proficiency.
• Fluent in English.
• Fluency in Russian and Chinese preferred.

2LIFE COMMUNITIES provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment.

We are continually evolving support services to meet the needs of our diverse residents as they age.

2Life Communities owns and operates over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston.

With another 210 apartments under construction and more in planning, we expect to add another 600-700 units within the next several years as we complete projects in active planning and construction phases.

The above statements intend to describe the general nature and level of work performed by people assigned to do this job.

The above does not intend to be an exhaustive list of all responsibilities and duties required.

We desire to build and cultivate an inclusive environment that brings together a diverse workforce with unique experiences, backgrounds, talents, and perspectives.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

About 2Life Communities :

2Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment.

We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in the community to live a full life of connection and purpose in a dynamic and supportive environment.

We are continually evolving support services to meet the needs of our diverse residents as they age; we partner with health care providers to identify innovative ways to support residents’ overall health and well-being, and we engage with the broader community through our Village Center program.

We have five campuses in metropolitan Boston and plans for additional housing for older adults soon.

Last updated : 2024-05-07