217 Customer Success Representative Jobs in Chicago, IL
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1WorldSync is Hiring a Customer Success Representative Near Chicago, IL
- Conduct 50 outbound calls per day
- Utilize value-based selling skills to uncover client's existing service issues and needs, explain our value proposition, and provide alternative solutions to meet the client's needs
- Drive market share gains and meet company expectations for growth
- Manage high levels of customer retention in assigned territory
- Ensure appropriate identification, planning, account qualification, and needs analysis are performed at all levels, following sales process best practices
- Qualify opportunities from campaign and program lists and drive them through the sales cycle
- Close opportunities utilizing inbound and outbound calls to meet/exceed quota for the 1WS portfolio of products
- Respond to requests from customers for information and delivery of online presentations
- Effectively use the CRM tool to enter all customer-related information into the system
- Remain current on competition, competitive issues and products
- Appropriate log all activity and provide management with timely reports on territory activity and performance
- Complete and adhere to all company security training and best practices
- Bachelor's degree or equivalent job experience
- 2 years of experience in a sales or sales support role, preferably customer success, inside sales, telemarketing and/or prospecting with account management responsibility
- Some college preferred
- Excellent interpersonal and verbal communication skills
- Organizational skills and attention to detail
- Ability to easily understand technology and communicate it to prospects
- Quick learner and self-starter with an entrepreneurial work ethic
- Results-oriented team player with a committed effort to exceed individual goals
- Track record in consistently exceeding individual sales goals
- Goal-oriented with strong selling skills
- Ability to handle in-coming inquiries and bring them to contract closure
- Demonstrates 1WorldSync Core Values in Action
- $50,000 - $55,000 base salary. Candidates can expect salary offers that range from the minimum to the midpoint of the salary range. 1WorldSync provides full pay ranges so candidates can consider their growth potential.
- This is a commission eligible role.
- Incredible health benefits (FSA and HSA options), with dental and vision coverage
- 401(k) plan with employer match
- Paid time off as well as company holidays, volunteer time off, sick time, bereavement leave, and 12 weeks of fully paid parental bonding leave
- Short and long term disability and life insurance
- Additional optional benefits including a comprehensive legal plan, pre-tax parking and transit accounts, critical illness insurance, accident insurance, identity theft prevention, tuition reimbursement, and pet insurance
- This is a hybrid position that requires 3 days per week at our Chicago headquarters location.
- This role requires the candidate to have the authority to work in, and be located in the US.
- This position requires up to 5% travel.
Job Summary
Full Time
IT Outsourcing & Consulting
$64k-82k (estimate)
04/01/2023
04/05/2024
BENTONVILLE, AR
200 - 500
2013
$50M - $200M
IT Outsourcing & Consulting
Related Companies
The job skills required for Customer Success Representative include Problem Solving, Attention to Detail, Verbal Communication, Presentation, Organizational Skills, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Representative positions, which can be used as a reference in future career path planning. As a Customer Success Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Representative. You can explore the career advancement for a Customer Success Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Representative job description and responsibilities
They can advocate for their customers by connecting the clients wishes to the business larger strategy.
01/27/2022: Lawrence, MA
Leverage as many data points as possible to create a comprehensive customer profile.
02/17/2022: Portsmouth, NH
Ensured positive customer experience by proactively managing and growing customer relationships.
03/09/2022: Lexington, KY
Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.
01/11/2022: Anderson, IN
Developed profitable relationships with current and prospective customers and provided exceptional customer support through attentiveness and extensive product knowledge.
03/07/2022: Kingsport, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Representative jobs
Communicate clearly with customers.
01/16/2022: Lincoln, NE
Listen to customer feedback and be proactive.
03/22/2022: Saint Louis, MO
The customer success manager should understand these emotions and feelings and respond accordingly.
02/24/2022: Bridgeport, CT
A customer success manager should know how to manage time and must be organized.
03/06/2022: Santa Ana, CA
A CSM must have this skill to understand and feel what customers feel.
03/27/2022: Billings, MT
Step 3: View the best colleges and universities for Customer Success Representative.
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