MOTOROLA SOLUTIONS OVERVIEW Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio mission-critical communications, video security & access control and command center software, bolstered by managed & support services, create the most integrated technology ecosystem to make communities safer and help businesses stay productive and secure. Our 18,000 employees around the world innovate to make the world a better place and are fueled by our shared purpose to “help people be their best in the moments that matter.” We foster a culture of inclusion, equity and diversity of thought with the belief that the next big idea can come from anyone, anywhere at any time. What you do here matters for our customers and communities around the world. Learn how you can make a difference at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account. Company Overview Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters. Department Overview The mission of the Federal Sales Support team is to provide comprehensive sales support that complements the efforts of our field sales force. We indirectly impact sales growth by enabling our sales team and channel partners to spend more time in front of customers, sell more and focus on driving new opportunities. Job Description The Inside Sales Account Manager is responsible for directly selling Motorola Solutions products and services through achievement of opportunity-based sales quotas for a pre-established set of accounts designated by Field Sales Management. The Inside Sales Account Manager is held accountable for reaching business targets associated both phone-based selling and other revenue generating activities (outbound calling, lead generation & follow-up, call campaigns on promotion launches, prospecting, email campaigns, etc.). This individual is responsible for establishing a strong rapport and relationship with both existing and potential customers. Concurrently, the Inside Sales Account Manager is responsible for indirectly impacting sales growth by providing comprehensive sales support that enables our direct sales teams and partners to sell more, save time and focus on driving new opportunities. Each Inside Sales Account Manager is assigned to support specific Direct Account Managers and will be held accountable and incentivized for the team achievement of specific business targets and results. By providing a comprehensive sales support infrastructure, the Inside Sales Account Manager accelerates the throughput of business and extends the reach of the Field teams they serve. Responsibilities include but are not limited to: Penetrate targeted accounts and radiate sales from within assigned customer base. Meet and exceed quota Responsible for executing a wide variety of phone-based revenue generating opportunities: lead generation/outbound calling; identify and act on up-sell/cross-sell opportunities; drive promotion awareness, opportunity management, emphasize product/service features and benefits; quote generation, etc. Establish trust and build strong business relationships with the assigned Direct Team. Partner with Direct Account Managers to determine appropriate strategic sales approach. Be viewed as strategic partner and extended team member Trusted partner and valued resource for all support needs and business activities for assigned sales team and partner community. Examples include: quote generation and comprehensive end to end “request for quote” process management; expedite access to marketing materials and product information; deliver product and pricing comparison matrices to accelerate customer decision making; maintain and manage in field customer specific pricing contract data and reporting requirements; manage and resolve a wide-variety of product configuration & pricing issues, etc. Customer and Partner view: serve as extended sales team member. Direct customer interface and will act and respond to customer and partner issues on behalf of sales, as appropriate. Coordinate multiple internal resources and teams to solve customer and partner specific issues/problems. Takes a total North America approach and view and funnels field facing issues and challenges to the greater organization for action. Attends customer specific meetings, conferences and technology forums, as directed by the sales team. Learn and understand the assigned territory processes, to include but not limited to, Purchase Ordering Processes, Request for Proposals (RFP), Request for Quotations (RFQ), and or procurement path. Provide daily coaching and consultation to the Field and Partner community on business and operational processes Extended team member and attends all regional/territory meetings, as appropriate Additional Knowledge/Skills: Bachelors Degree in Business Administration or related field Must be a US Citizen Excellent analytical, verbal and written communication skills along with a high level of diplomacy, discretion and problem solving ability. Will interact daily with various levels of management Project management and organizational skills and the ability to manage multiple priorities in a complex, fast-paced environment Knowledge of key systems (Oracle, Sales Force, Google Suite) and North America Sales & Business Operations work tools required Exceptional presentation skills required. Proficient computer skills with emphasis on windows based applications Experience using problem identification and objection resolution skills #LI-MM1 Basic Requirements Bachelors Degree Must be a US Citizen Vaccine Requirement Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements. Travel Requirements Under 10% Relocation Provided None Position Type New Grad Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits effective Day 1 401K with Company Match and Day 1 vesting 9 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.