RI International is the leader in Peer-Powered Support to those in crisis for mental health and substance use.

OurMissionisto empowerpeople to recover, succeed in accomplishing their goals, find meaning and purpose in life, and reconnect with themselves and others.

OurVisionis to activate the next generation of frame-breaking healthcare innovation to support people beyond their behavioral health needs and succeed in the community where they live, work, and play.

Job Type

Full-Time: Non-Exempt

Shift

Day

Shift Hours

Monday - Friday - 8:00AM - 5:00PM

Specialties / Licenses or Certifications

N/A

Work Setting

Hybrid

Salary/Hourly Wage

$24.00 - $29.00/hour

Our Position

The Accounts Receivable Associate position is responsible for providing financial, administrative, and clerical services to ensure effective, efficient and accurate financial and administrative operations. The Accounts Receivable Associate function accounts for all incoming deposits and ensures timely and accurate records.

Your Rewards

• Nine (9) company-paid Holidays (Full-Time Only)
• Paid-Time Off; Accrued bi-weekly (Full-Time Only)
• Company-Paid group life insurance (Full-Time Only)
• Medical, Dental, and Vision plans start the 1st of the month following your start date (Full-Time Only)
• Retirement Plans with Company match including 401k and Roth
• Employee Assistance Programs (Full-Time Only)

Your Responsibilities

• Monitors cash receipts to include researching, coding, and posting of receipts.
• Prepares daily bank deposit.
• Prepares accounts receivable adjustments, write-offs, and payment reversals.
• Reconciles cash to Accounts Receivables.
• Bills, collects, reconciles accounts, and reports activities per specific deadlines.
• Monitors customer account details for non-payments, delayed payments, and other irregularities.
• Assists in financial management and analysis as requested.
• Organizes and maintains retention files.
• Assists with month-end and year-end closings.
• Assists with annual financial audits pertaining to cash receipts and revenue.
• Provides support to the Accounts Payable Department as needed.
• Understands and adheres to RI International compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Audit and review unpaid insurance claims and bring them to resolution.
• Correct denied claims and rebill to the insurance payers.
• Obtain Authorizations from Medicaid and commercial payers.
• Prepares appeal letters for denied claims.
• Obtains patient eligibility.
• Performs other related duties as assigned.

Our Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Knowledge of GAAP required.
• Knowledge of Microsoft Office Suite.
• Intermediate knowledge of Microsoft Excel.
• Knowledge of Sage Intacct, Stampli AP Automation, and/or Abacus is a plus.
• Ability to prioritize tasks to ensure timely, accurate completion of projects.
• Ability to accurately calculate figures and amounts such as discounts, interest, and percentages.
• Ability to maintain confidentiality.
• Experience with automated accounting systems.
• Ability to operate a 10-key calculator by touch.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Excellent organizational skills.
• High School Diploma or equivalent.
• Minimum of two (2) years of accounts receivable experience required.
• Knowledge of insurance payer portals.
• Knowledge of completing daily work via a work queue or spreadsheet.
• Payer denial codes knowledge.
• Ability to identify trends within claim's denials.
• Understanding of denial reports and unbilled reports.
• Minimum of 2-3 years of Medical Revenue Cycle Processes.
• Mental Health/Crisis follow up is a plus.
• Avatar and Rev Connect experience is a plus.
• Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
• We are a Second-Chance Employer
  • Must be able to pass a seven-year background check.
  • Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
  • Must be able to pass education verification check.
  • Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position)

Driving Requirements:

• If driving is required for this position, must meet all requirements outlined in RI International driving policy.
• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.

Physical Demands:

May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses. May be required to lift up to twenty (20) pounds.

Work Environment

Hybrid - In Office environment with moderate noise.

RI International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.RI International is a second chance employer and we consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed above may vary depending on the nature of your employment with RI International.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At RI International, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.