Recover Revenue, Build Relationships: AR Collections Analyst at Core Machinery

Are you a results-oriented professional with a passion for customer service? Core Machinery, a leading provider of heavy equipment and remanufactured parts, is seeking a skilled AR Collections Specialist to join our team. Do you thrive in the world of finance and customer relations? Core Machinery is searching for a skilled AR Collections Specialist who will not only manage past-due accounts but also foster positive relationships with our valued customers.

Your Key Responsibilities:

• Financial Steward: You'll be the linchpin in stabilizing account receivables, minimizing non-payment issues, and taking corrective actions when necessary.

• Customer Relations Champion: As an AR Collections specialist, you will engage with customers, answering their invoicing queries and resolving disputes while preserving positive relations.

• Data Savvy: Organizing documentation and monitoring account activity will be second nature to you, allowing for informed and effective collection strategies

What You'll Do:

• Oversee the Full cycle of the Cash Application process.
• Answer and Research customer calls.
• Write up adjustments & check requests as needed.
• Develop and implement effective collection strategies to recover delinquent accounts owed to the company.
• Manage and prioritize a caseload of delinquent accounts, tracking progress and taking appropriate action.
• Analyze collection data to identify trends and develop strategies for improvement.
• Prepare and maintain accurate records and reports on collection activities and performance metrics.
• Assist in collecting information (i.e. Credit application, credit report & trade references) to establish new accounts.
• Familiarity and eventual mastery of Pre-Lien filings and the associated lien waiver process.
• Maintain various lists (Late Fee/Refund/Tax)
• Tax/Resale certifications maintained.
• Provide corrected invoices as needed due to Tax.
• Special projects as assigned.

What You Bring:

• Minimum 5-7 years of B2B collections experience, ideally in the heavy equipment or rental industry.
• Bachelor's degree in business, finance, accounting, or a related field preferred (strong collections experience can substitute).
• Proven track record of successfully recovering delinquent accounts.
• Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively.
• Strong analytical and problem-solving skills, with a detail-oriented and accurate approach.
• Time management and organizational skills to prioritize tasks and meet deadlines efficiently.
• Proficiency in Microsoft Office Suite and collection management software.
• Strong work ethic, positive attitude, and the ability to thrive in a fast-paced environment.
• Adaptable and able to handle challenging situations with an ethical and professional demeanor.

What We Offer:

• Competitive salary and benefits package, including medical, dental, vision insurance, 401(k), and more.
• Impactful Role: Your expertise will play a pivotal role in our Account Receivables team.
• Customer-Centric Approach: You'll be at the forefront of maintaining positive customer relationships, making a real difference in their experience with us.
• Professional Growth: Core Machinery offers a nurturing environment that encourages skill enhancement, career development, and the opportunity to work with a high-performing team.

Ready to build a rewarding career while helping our customers succeed? Apply now!