Customer Service Representative

Full-time, 40 hours per week with OT, competitive pay, benefits, cost-free retirement program – no weekends.

Eagle Metals is seeking a detail-oriented team player with an eye for quality customer service. Our business is based on providing our customers with highest level of service possible – it’s what sets us apart from our competitors.

The ideal candidate is a self-starter with an outgoing personality who thrives in a fast-paced environment. Effective communications, basic computer skills, and the ability to lift 50lbs are required. Customer service and/or construction industry experience a plus, but not required. Bilingual (English-Spanish) a plus.

Potential to advance into Inside Sales role - previous sales experience not required.

Duties include, but are not limited to:

· Utilize POS software to create, facilitate, ship, and process orders/returns.

· Data entry, filing, and other tasks as necessary.

· Take incoming calls and assist walk-in customers with product questions and processing orders.

· Follow up with customers to foster relationships and ensure quality control.

Eagle Metals is a low-turnover organization that provides our employees with a fun, flexible, casual environment and future growth opportunities. We are looking for future-minded team players to help us continue to advance within the industry.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Work Location: In person